Network Support Technician I, II or III
Wave Broadband•Bothell, WA
438d•$43,680 - $51,168•Hybrid
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About The Position
Astound Broadband is seeking a Network Support Technician I to join their Commercial Network Operations Center (CNOC). This role is crucial for monitoring and responding to service-related issues that impact customers, ensuring quick repairs and minimizing negative experiences. The technician will provide 24/7 trouble isolation and remote restoration for commercial customer services, utilizing various tools and platforms to manage network faults across multiple technologies. The position emphasizes teamwork, effective communication, and a commitment to customer satisfaction.
