Network Support Specialist

Casino Queen • East Saint Louis, IL

276d • $40,800 - $42,024

About The Position

Our philosophy is to hire people with wonderful attitudes, who are dedicated to providing extraordinary service to our guests and colleagues. We believe in focusing on Team Members' talent in order to discover their strengths and develop them to continue growth within the company. The starting wage ranges from $40,800 - $42,024 annually. Salary is negotiable based upon experience.

Requirements

• 1-2 years of relevant work experience.
• Comptia A+ or Network+ or equivalent work experience preferred.
• Microsoft Office and OS knowledge.
• General Networking knowledge.
• Excellent communication and analytical skills.
• Strong business ethics, and ability to maintain the confidentiality of information handled.
• Quick learner and team player.
• Excellent communication skills both verbal and written to interact with internal staff members.
• Attention to detail.
• Ability to work independently as well as part of a team.
• Ability to perform under pressure.
• Must be open to work weekend shifts and holidays as needed.
• Participate in on-call rotation for remote support.
• Able to climb a ladder and lift 50 lbs or more.
• Must be able to obtain and maintain an Illinois Gaming License.

Responsibilities

• Investigate user problems, identify sources, determine possible solutions, and test and implement solutions.
• Troubleshoot, support, and maintain all versions of Windows OS, Ethernet networks, network cabling, and other related equipment, devices, and systems, network switches, server and storage hardware, printers, and related equipment.
• Troubleshoot systems and applications to identify and correct malfunctions and other operational difficulties.
• Establish and perform maintenance programs following company and vendor standards.
• Manage system maintenance and upgrades while working with the team.
• Create documentation and adhere to corporate policies, Illinois Gaming Board Policies, and PCI policies as it falls within your work duties.
• Collaborate with co-workers, peers, and vendors/partners.

Benefits

• Tuition Reimbursement
• 401k with company match
• Comprehensive health packages, including a free option for Full-time Team Members
• Paid Time Off

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Accommodation