Network Support Engineer

Sentinel • Downers Grove, IL

9d • $70,000 - $95,000 • Hybrid

About The Position

Sentinel is seeking an experienced Network Support Engineer to support a key account based in Plano, Texas. In this role you will be supporting an enterprise level network consisting of Cisco and Aruba Routers and Switches, SAN switches and Big IP F5 load balancers. This role is customer facing so you will be representing Sentinel Technologies and its services daily with client stakeholders. This position can be remote but the candidate must provide occasional onsite support in Dallas, TX. MOTIVATED…..make IT happen! Sentinel Technologies, Inc. has been rated a top workplace every year since 2012! Sentinel delivers solutions that can efficiently address a range of IT needs – from security, to communications, to systems & networks, to software applications, to cloud and managed services; all of which include our staffing solutions for our clients. Since 1982, Sentinel has grown from providing technology maintenance services to our current standing as one of the leading IT services and solutions provider in the US. We have aligned with many of today’s global technology leaders including Cisco, Dell, VMware and Microsoft. Sentinel services customers both nationally and internationally with primary support operating centers in Downers Grove (HQ), Chicago, and Springfield, IL; Phoenix, AZ.; Lansing, and Grand Rapids, MI; Milwaukee, WI; and Denver, CO. If you are MOTIVATED… you can make IT happen at Sentinel. Our commitment to our employees is to create a work environment that encourages creativity, an entrepreneurial spirit, fosters growth through certification and hands-on training, and values a team-oriented culture with rewards based on impact! If you share our passion about what technology can do and want to be part of a top workplace environment – we’d like to have you join our team. Learn more at www.sentinel.com/careers . As part of Sentinel's employment process, candidates will be required to complete a background check. Only those who meet the minimum requirements will be contacted. No phone calls please. Sentinel is proud to be an equal opportunity employer including disability and veterans. In accordance with Title VII and state regulations, all qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, marital status, pregnancy, genetics, disability, military, veteran status or any other basis protected by law. If you are an individual with a disability and need assistance in applying for a position, please contact [email protected] . The “Know Your Rights” Poster is available here https://www.eeoc.gov/sites/default/files/2023-06/22-088_EEOC_KnowYourRights6.12ScreenRdr.pdf Sentinel EEO Policy Statement is available here. https://www.sentinel.com/about/diversity

Requirements

• CCNA certification or equivalent work experience is required
• Excellent communication skills both verbal and written is required
• Ability to provide onsite support at the Plano, Texas location in the event of emergency or special project is required
• Must have the ability to provide support after hours as needed either onsite or remotely.
• The candidate must meet and uphold CJIS requirements
• Position requires a bachelor’s degree in computer science or equivalent work experience.
• A valid driver’s license and proof of vehicle insurance will be required
• Legally authorized to work in the US without sponsorship
• Must demonstrate a “can-do” attitude
• We focus on candidates that display our “ACE” factor – Attitude, Compassion, and Enthusiasm to deliver quality solutions with exceptional customer service.

Responsibilities

• Must perform monitoring, troubleshooting and analyzing of the network infrastructure.
• Ability to thoroughly support a Cisco and Aruba networking environment
• Experience with load balancing
• Must assist with gathering data and creating reports as needed

Benefits

• We offer an energetic work environment with many corporate culture amenities, competitive salary, and rich benefit plan including: Medical, Dental, Vision, 401K, 529, Life Insurance, Income Protection Short and Long-Term Disability, Medical and Child/Elder Care, Flexible Spending Account Plans, Family Planning Benefits, Financial Education, Identity Theft Protection and Assistance, Legal Services, Employee Assistance Program, Two weeks’ vacation, additional paid time-off for Personal and Sick, certification and hands-on training, and employee discount for product services and entertainment.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Number of Employees: 251-500 employees