Network Specialist (Hybrid position)

Seven Counties Services•Louisville, KY

2d•Hybrid

About The Position

This position is open to Louisville Metro Residents and works on a Hybrid schedule. ESSENTIAL JOB FUNCTIONS • Implement, support, and maintain a Zoom Voice-Over-IP environment • Support and maintain all XMedius cloud faxing • Assist with the installation, support and maintenance of LAN, WAN, WLAN, and SDWAN architecture • Analyze and isolate issues providing support to other information technology teams and users • Monitor networks to ensure security and availability to users • Assists in the managing of networking vendors for installation/maintenance of software or hardware • Maintains inventory and stock, and takes responsibility for tools and test equipment • Create technical support documentation for relevant systems and applications • Responsible for protecting, securing, and proper handling of all confidential data held by organization to ensure against unauthorized access, improper transmission, and/or unapproved disclosure of information that could result in harm to the organization. EDUCATION • High School or equivalent required. Associate’s degree or higher preferred. EXPERIENCE • With an Associate’s degree 2 years’ experience. With less than an Associate’s 5-6 years’ experience in an information technology field. • Fundamental knowledge of networking concepts and operations, network security principles, and best practices • Experience and success with enterprise-level LAN, WAN, and WLAN engineering, design, and implementation • Experience in a Cisco Meraki networking environment • Experience in a Zoom Voice-Over-IP environment • Experience with XMedius cloud faxing REQUIREMENTS • Eighteen (18) years of age or older • Strong interest and drive to solve problems and improve end user experience • Proven ability to quickly grasp information and independently produce results • Strong communications skills, especially in written documentation • After hours work will be required when maintenance, upgrades, or any other issue necessitates PHYSICAL DEMANDS Position requires lifting of 20 pounds maximum, with frequent lifting and/or carrying of items weighing up to ten pounds. Normal work tasks may involve exposure to blood, bodily fluids, or tissue. May involve 24-hour on-call responsibilities. Time Type: Full time Seven Counties is the provider of choice for mental and behavior health services in and around the Louisville Metro. Over 1,400 employees work in 25+ locations throughout Bullitt, Henry, Jefferson, Oldham, Shelby, Spencer and Trimble counties; making sure that the 31,000 people we serve annually have the best chance of living their best lives. At Seven Counties, we give our staff the opportunity to do what they do best with continued training, effective mentoring and competitive salaries and benefits. In an effort to protect our employees, clients and community, we require the COVID and Influenza vaccinations for all employees.

Requirements

Eighteen (18) years of age or older
Strong interest and drive to solve problems and improve end user experience
Proven ability to quickly grasp information and independently produce results
Strong communications skills, especially in written documentation
After hours work will be required when maintenance, upgrades, or any other issue necessitates

Nice To Haves

Associate’s degree or higher preferred.
Fundamental knowledge of networking concepts and operations, network security principles, and best practices
Experience and success with enterprise-level LAN, WAN, and WLAN engineering, design, and implementation
Experience in a Cisco Meraki networking environment
Experience in a Zoom Voice-Over-IP environment
Experience with XMedius cloud faxing

Responsibilities

Implement, support, and maintain a Zoom Voice-Over-IP environment
Support and maintain all XMedius cloud faxing
Assist with the installation, support and maintenance of LAN, WAN, WLAN, and SDWAN architecture
Analyze and isolate issues providing support to other information technology teams and users
Monitor networks to ensure security and availability to users
Assists in the managing of networking vendors for installation/maintenance of software or hardware
Maintains inventory and stock, and takes responsibility for tools and test equipment
Create technical support documentation for relevant systems and applications
Responsible for protecting, securing, and proper handling of all confidential data held by organization to ensure against unauthorized access, improper transmission, and/or unapproved disclosure of information that could result in harm to the organization.