About The Position

Provides Tier-0/Tier-1 network troubleshooting, cabling, monitoring, and configuration support at MTF locations in alignment with DHA standards and processes. Performs site-level troubleshooting, problem resolution, cable testing, device configuration changes, VLAN operations, and wireless support; documents activity accurately in DHA’s ITSM.

Requirements

  • LAN/WAN troubleshooting using SolarWinds, ARMIS, and Ansible.
  • OSI-layer fault isolation and packet-level analysis.
  • Cable termination, drop certification, and OTDR testing.
  • Edge switch, wireless access point, and serial communications support.
  • Accurate ticket documentation and time tracking per enterprise standards.
  • DoD 8140 – Network Operations Specialist (Intermediate level)
  • Security+
  • CCNA or equivalent
  • Bachelor’s and 2 years; OR technical school and 3 years directly related experience.
  • SECRET Clearance

Benefits

  • Bonus based on performance
  • Competitive salary
  • Paid time off
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