Network Solutions Engineer

gaiia

167d • Remote

About The Position

As a Network Solutions Engineer, you’ll work closely with customers and internal teams to design and guide the implementation of scalable, supportable, and future-ready network solutions that fit well with the gaiia platform. This role requires a deep understanding of telecom network infrastructure and the ability to translate technical network architecture into actionable solution designs. You’ll act as trusted technical voice during both pre-sale and implementation phases, working cross-functionally with Sales, Product, Customer Solutions, and Engineering.

Requirements

• Bachelor's degree in a relevant field (e.g., Computer Science, Network Engineering), or equivalent practical experience, along with industry certifications
• Deep knowledge of the telecom industry and network engineering.
• 5+ years experience as a Network Engineer, Solution Architect, Sales Engineer or similar role within the broader B2B SaaS industry.
• Excellent presentation and communication skills, with the ability to effectively articulate technical concepts to both technical and non-technical audiences.
• Ability to build and maintain strong relationships with customers and internal stakeholders.
• Self-motivated, proactive, and results-oriented with a passion for technology and innovation.

Responsibilities

• Conduct deep discovery sessions to understand customers’ existing network environments, including CPE, access, transport, core, and OSS/BSS layers.
• Document network topologies and integration points with clarity, highlighting constraints, dependencies, and design assumptions.
• Design and steer future-state architectures that align with gaiia’s platform and customer business goals.
• Collaborate with Sales Engineers and Account Executives to support technical discovery and qualification of prospects.
• Translate customer network requirements into tailored solutions that showcase the value and feasibility of gaiia’s platform.
• Help customers and internal stakeholders understand trade-offs and priorities when designing around a mix of new and legacy infrastructure.
• Provide architecture oversight and clarification during onboarding and implementation phases.
• Build an efficient and repeatable process for network scoping, deep dive, solution alignment, and implementation.
• Act as a subject matter expert for internal teams needing context on customer network design and implementation considerations.
• Partner with Product and Engineering to influence roadmap direction based on real-world customer network needs.
• Drive a team of highly-skilled software engineers to develop network provisioning automations based on your designs.

Benefits

• Flexible 25-days of vacation.
• Stock Options Plan.
• Group Insurance.
• Telemedicine.
• Life Spending Account.
• GRSP.
• Flexible working hours & all-remote work.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level