Network Solutions Architect

NetceedWinston-Salem, NC

About The Position

A Network Solutions Architect is a technical expert who plays a crucial role in the sales process by designing and presenting complex technical solutions to meet client needs. They will apply principles of solution selling: determine customer needs, execute technical presentations, propose appropriate products and Professional Services solutions, provide input into proposal development team, and provide configurations to customers.

Requirements

  • 5 years' experience with a Service Provider (ex: AT&T or CenturyLink) in their past work experience
  • Engineers with a background of Network Planning, Network Design, and/or Network Architecture
  • Experience working in engineering/operations within a network operator (SP, Utility, etc.)
  • Four-year degree or equivalent experience required.
  • Active certifications for telecommunications manufacturers required (ex: Juniper)
  • Excellent communication and presentation skills
  • Problem-solving and analytical abilities
  • Experience in solution selling and architecture
  • Understanding of business processes and ability to align technical solutions with business outcomes
  • Ability to travel up to 50% as required including nights and weekends

Responsibilities

  • Provide deep subject matter expertise to solve business, technical, and operational challenges presented by customers and prospects.
  • Develop architectural solutions that align with client requirements and business outcomes.
  • Create and maintain technical presentations, demonstrations, and proof-of-concepts (POCs) focused on solution architecture, security, and management.
  • Responsible for the product line management of Netceed's service offerings including productization of new services, service offering portfolio management, and the business modeling of make/buy insource/outsource decisions.
  • Collaborate closely with sales teams to support opportunities and drive technical evaluations.
  • Build relationships with customer executives and technical sponsors to contribute to large deals and customer success.
  • Respond to technical questions in ITTs/RFIs and develop proposals.
  • Work with OEM partners to map service capabilities of both companies and define Netceed's positioning strategy where overlap exists.
  • Include OEM partner service capabilities within Netceed's services portfolio where they are additive and complementary to our business.
  • Stay up-to-date on emerging technologies, methodologies, and competitive offerings.
  • Provide expertise on the company's products, services, and partner solution offerings.
  • Maintain certification levels with OEM Partners as assigned.
  • Request additional training from OEM Development Managers and/or Marketing as needed. Collaborate with management for approval.
  • Work with various teams including sales, product management, marketing, and engineering to improve products and value messaging.
  • Partner with customer success teams to ensure appropriate coverage of prospects and customers.
  • Utilize Marketing Communications for outbound promotion of Netceed services.
  • Continually improve the collateral content used to promote our services.
  • Leverage Analyst to develop reporting from ERP and CRM to manage Netceed services business and to report to various stakeholders within the organization.
  • Develop negotiating strategies and alternative financing models for prospective clients.
  • Identify and promote new service offerings, including creating necessary business development materials.
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