About The Position

NOC/SOC serves as the first line of defense against network disruptions and cybersecurity threats. We serve a critical function in the organization to identify, investigate and resolve issues while minimizing the business impact. We are looking for a positive attitude, esprit de corps, and skills to join our team. Due to the sensitive nature of this position, NOC/SOC Analysts must work in an office environment 100% of the time.

Requirements

  • Bachelor's degree in engineering/science/information technology discipline
  • OR Eight or more years of relevant education, training, and/or progressive experience may be considered to satisfy educational and years-of-experience requirements for this posting

Nice To Haves

  • Prior helpdesk and/or field support experience
  • Prior NOC / SOC experience
  • Security Incident and Event Management (SIEM)
  • Common Intrusion Detection/Prevention Systems (IDS/IPS) (Snort, Cisco, FortiGate, Firepower)
  • Experience with Disaster Recovery plans and related technologies
  • Server hardware experience (e.g., Cisco UCS, and HP blade systems)
  • Server Administration experience with Linux and/or Windows
  • Prior Server / Network Administration experience
  • Experience working in a large, geographically distributed environments
  • Experience with SolarWinds, System Center Operations Manager, or other monitoring tools
  • Operational analysis and development skills, such as scripting, to deploy DevOps solutions
  • Knowledge of packet analysis and packet capture tools
  • Working knowledge of large network and server infrastructures
  • Experience with Penetration Testing or similar training environments
  • Preferred certifications: Network+ and/or Security+, SPLUNK

Responsibilities

  • Interact positively with peers, other departments, internal / external customers, and vendors to identify operational issues
  • Prolonged or irregular hours required - 12 hour rotating shifts (compensated by shift differential pay)
  • On-site requirement to support the network and cyber infrastructure
  • Collecting and reviewing performance reports for various systems, and reporting trends in performance to senior technical personnel to help them predict future issues or outages
  • Strong ability to diagnose server or network alerts, events or issues
  • General understanding of TCP/IP Networking and Server infrastructure
  • Understanding of common information architecture frameworks
  • General understanding and/or experience with Information Security and Incident Response
  • Understanding of Disaster Recovery plans and related technologies
  • General understanding of common firewalls
  • Excellent time management and organizational skills, and ability to handle multiple concurrent tasks and projects with minimal supervision
  • Good oral and written communication skills, and ability to address conflict with others constructively
  • Cross-team coordination and collaboration

Benefits

  • Medical plan
  • Prescription drug plan
  • Vision plan
  • Dental plan
  • Employer matched 401(k) savings plan
  • Disability coverage
  • Education reimbursement
  • Onsite workout facilities
  • Onsite cafeterias

Stand Out From the Crowd

Upload your resume and get instant feedback on how well it matches this job.

Upload and Match Resume

What This Job Offers

Job Type

Full-time

Career Level

Entry Level

Industry

Ambulatory Health Care Services

Education Level

Bachelor's degree

Number of Employees

5,001-10,000 employees

© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service