In this role, the responsibilities include implementing and maintaining firewall rules, coordinating incident response, and ensuring compliance. Creating and managing secure connections for external partners is a core function, often using Cisco's VPN capabilities. Candidates are expected to be proficient with a range of networking protocols, including TCP/IP, switching protocols, BGP/OSPF and have strong troubleshooting skills for layer 2 and 3 issues. This role also require to assess requested security policy changes, process firewall change requests, update URL/DNS (block) lists. Support includes, installation, configuration, integrations, troubleshoot and performance tuning. Ensure readiness of new security capabilities and feature upgrades in inline network security products. Create playbooks for security procedures, document security configurations, and communicate best practices Deep understanding of network architecture, routing, firewall design, and access control policy development. Experience with log analysis, traffic inspection, and firewall performance tuning. Demonstrated ability to produce clear documentation for configuration baselines, rule justifications, and system changes. Develop scripts or utilize automation tools to streamline firewall management, policy updates, and log analysis. Perform configuration updates, such as modifying configurations, signature definitions or implementing new policies on various network security tools, as directed. Support the Major technical Incident Management Calls and Change Controls through STRONG Technical Network Knowledge, Operational capability, and good Communication skills. Collaborate with global leaders to support 24/7 network availability on a worldwide scale. Advocate and ensure that high quality Follow the Sun (FTS) is delivered to receiving teams. As well as support on-call schedule and shifts are available. Supports implement best practices and processes for Network & Security Operations services to maintain availability, reliability, scalability, and security. Support for effective SRE Monitoring and FSO (Full Stack Observability) on system performance and overall health, troubleshoot issues, and implement corrective actions. Collaborate with the Network LAN/WAN & security Engineering/development teams to optimize infrastructure for application performance and scalability. Be able to leverage network management tools in the identification and response to security connectivity incidents and faults (Netcool, SevOne, Thousand Eyes, Splunk, Wireshark). Configure and manage security policies, access controls, and firewall rules. Assist with security compliance audits to verify completeness of required configurations and verify system hardening. Participate in the problem investigation connectivity incidents related to security devices, provide recommendations to improve reliability and availability, or reduce recovery time. Support assurance of up-to-date SW releases, targeted LDOS, and PSIRTS (security updates). Serve as an escalation point for security incidents and service requests.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
Job Type
Full-time
Career Level
Mid Level
Number of Employees
5,001-10,000 employees