Network Relations Specialist

CVS Health • Farmers Branch, TX

6d • $19 - $35 • Hybrid

About The Position

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time. Business Unit: Signify Health Location & Logistics: Dallas, TX (Hybrid). Preference for candidates local to the Dallas HQ (Farmers Branch). Position Introduction and Overview The Network Relations Specialist will play a key role in architecting the day-to-day activities related to our external clinician partners and third-party vendors. This role ensures seamless coordination between internal teams and third-party organizations by managing documentation, monitoring performance, coordinating onboarding, and assisting with operational processes. In this role you will maintain smooth workflows, accurate reporting, and strong vendor partnerships that support overall operational excellence.

Requirements

• High School Diploma or equivalent
• 2+ years of professional experience in operations, project coordination, or a startup environment
• Demonstrated experience in creating a process or workflow from scratch (rather than just following an existing one)
• Advanced proficiency in Google Workspace (Sheets/Drive) or Excel

Nice To Haves

• 1+ years experience working specifically with clinicians, healthcare providers, or a 1099 contractor workforce.
• Experience with workflow automation tools (e.g.,Asana).
• Exceptional written and verbal communication skills; ability to translate complex processes into simple instructions for clinicians.
• Proven ability to manage multiple workstreams with competing deadlines without losing sight of the details.

Responsibilities

• Process Architecture & Workflow Optimization Serve as a primary point of contact for third-party vendors, assisting with day-to-day communication, issue resolution, and coordination of operational needs.
• Facilitate the onboarding process for new vendors, including gathering documentation, coordinating system access, and ensuring compliance with organizational standards.
• Coordinate the timely preparation and delivery of internal reports and data.
• Audit existing operational loops to identify inefficiencies; propose and execute new solutions.
• Author and maintain a library of Standard Operating Procedures (SOPs) to ensure consistent quality.
• Clinician & Vendor Management Manage the full lifecycle of clinician and vendor onboarding, ensuring all documentation, system access, and compliance hurdles are cleared swiftly.
• Serve as the "face of operations" for our clinician network, resolving issues and facilitating clear communication between internal departments and external partners.
• Ensure that the data flowing from our partners into our internal systems is accurate, timely, and actionable.
• Performance Analytics & Reporting Help define the metrics that matter.
• Monitor clinician engagement, vendor quality, and operational throughput.
• Create and distribute weekly "Health of the Network" reports, providing insights into trends, blockers, and successes.

Benefits

• Affordable medical plan options, a 401(k) plan (including matching company contributions), and an employee stock purchase plan.
• No-cost programs for all colleagues including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
• Benefit solutions that address the different needs and preferences of our colleagues including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
• For more information, visit https://jobs.cvshealth.com/us/en/benefits

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: High school or GED