Network Performance Analyst

Delta Dental of MassachusettsBoston, MA
3d

About The Position

This role reports to the Vice President of Network Management and supports the organization through advanced analytics, performance monitoring, and data - driven insights related to provider performance, network adequacy, utilization, and cost trends. The Network Performance & Analytics Analyst evaluates and optimizes provider network performance by developing reporting, conducting data analysis, and creating models that inform network strategy, access monitoring, and operational decision - making. This position also establishes and strengthens the teams foundational analytics infrastructure, enabling data-driven network management and supporting strategic initiatives across the Network Management organization.

Requirements

  • Bachelors degree in data Analytics, Health Informatics, Health Administration, Economics, Statistics, or related field.
  • 35 years of experience in healthcare analytics, provider network analytics, or managed care.
  • Understanding of provider network performance metrics and utilization patterns.
  • Experience working with claims data, provider directory data, and network adequacy data.
  • SQL querying and data analysis.
  • Advanced Excel and data modeling.

Nice To Haves

  • Experience with Quest Analytics for network adequacy analysis.
  • Experience with Snowflake or similar cloud data warehouse platforms.
  • Dashboard development using Sigma or similar analytics tools

Responsibilities

  • Network Performance Analytics Analyze claims, provider, and member data to evaluate network performance and utilization trends.
  • Monitor key performance indicators including cost per member, utilization patterns, treatment intensity, and productivity.
  • Identify provider outliers, cost variation, and emerging utilization trends.
  • Conduct analyses such as network leakage, provider benchmarking, and utilization pattern reviews.
  • Reporting & Dashboard Development Develop recurring and ad hoc reporting to support Network Management leadership.
  • Build dashboards to monitor provider performance, network utilization, and cost trends.
  • Translate analytical findings into clear insights and recommendations for leadership.
  • Network Adequacy & Access Analysis Conduct geographic access and network adequacy analysis.
  • Evaluate provider distribution and identify network gaps.
  • Support provider recruitment and network strengthening strategies.
  • Data Infrastructure & Analytics Development Support development of foundational datasets and reporting structures for network analytics.
  • Develop queries and analytics to support reporting and performance monitoring.
  • Ensure data accuracy and consistency across provider, claims, and network datasets.
  • Decision Support & Leadership Engagement Provide analytic insights and reporting to support Network Management leadership in evaluating provider network performance and strategic initiatives.
  • Translate complex data into clear insights that inform provider engagement, network development, and operational decision-making.
  • Present findings and recommendations to cross-functional partners including network management, operations, product, and Sales.

Benefits

  • medical, dental, and vision plans
  • generous time off including PTO, short and long-term disability insurance and a competitive 401(k) savings match including financial planning workshops
© 2024 Teal Labs, Inc
Privacy PolicyTerms of Service