Network Origination Operator I (Master Control Operator) -Project Hire

The Walt Disney Company•Bristol, CT

1d•Onsite

About The Position

The Network Origination Operator I (Master Control Operator) is a project hire position within Disney Entertainment and ESPN Product & Technology, specifically under Content Platforms & Operations. This global organization is responsible for building and advancing the technological backbone for Disney's media business worldwide, focusing on distribution and monetization of linear networks and theatrical content. The role involves operating broadcast equipment and technology to distribute live and pre-recorded programming and commercials as scheduled. Key responsibilities include understanding and executing protocols for live programs, managing commercial and program log documentation, handling regional feeds and market protection procedures, and facilitating intercom communication and media transfers. The position requires flexibility to work in a 24/7 operation, including nights, holidays, and weekends, and demands strong interpersonal communication, organizational, planning, and computer skills, along with adaptability to a constantly changing environment. This is an estimated 18-month project hire position with no guarantee of permanent placement.

Requirements

Experience with broadcast operations and/or content distribution
Ability to work nights, weekends, and holidays
Flexibility to alter shifts/days off and work overtime to accommodate projects and departmental objectives
Must demonstrate ability to perform tasks under tight deadlines, work independently and lead simultaneous projects
Ability to work as a part of a team dynamic
Solid interpersonal communication skills are a necessity
Organizational, efficiency and planning skills are required
Must be willing and able to adapt to a constantly changing environment
Candidates must have good computer background (Outlook, Word, Excel, etc...) and strong communication skills
High school diploma or equivalent

Nice To Haves

Knowledge of all distribution equipment and technology within assigned operating areas, including but not limited to; server based recording/playback systems, master control automation and related software
Bilingual (written and spoken) – English/Spanish
Bachelor’s Degree in communications, digital media, journalism or related field
Vocational School Certification
Related master control experience

Responsibilities

Network operation for individual recorded and/or live shows and events, content and commercial segments, in response to the changing creative and master control operational requirements of Disney network(s)
Conduct quality control measuring and take corrective action steps to enhance audio/video in support of applicable DMED standard operating procedures
Problem solving and troubleshooting techniques and effective communication with those business units to best convey information necessary for the distribution of our content
Apply solid skill level when interpreting and understanding complex information and demonstrate the ability to communicate it to others in an understandable manner
Provide support for Disney domestic linear networks, International networks and digital platforms
Participate in training programs, (physical, classroom, virtual, etc.) for self/career development and/or regarding any relevant equipment and workflow changes within the operation
Embrace new technology and workflows
Expected to identify problems and take appropriate steps to resolve
Comply fully with company and/or departmental standard operating procedures
Demonstrate sound communication with timely follow-up analysis or problem solving with regard to operational areas or systems
Expected to interact productively with counterparts in all Disney Network Origination facilities and closely related support departments
Communicate regularly with direct supervisor in compliance with departmental guidelines
Provide quality service in assigned area to all customers, as defined and assigned by management
As necessary, participate in team based projects and contribute recommendations for the departmental objectives