Network Operations Associate, Amazon Air Network Control Center

Amazon•Erlanger, KY

About The Position

Elevate Amazon Air's Network Operations with Your Strategic Problem-Solving Skills We're seeking a dynamic professional who will be the critical nerve center of our air freight operations, transforming complex logistical challenges into seamless delivery solutions. Your strategic insights and meticulous coordination will directly impact customer experiences across our rapidly expanding network. A day in the life Your day will be a dynamic blend of real-time problem-solving, data analysis, and cross-functional collaboration. You'll navigate our complex air network, making critical decisions that ensure smooth freight movements and timely deliveries. From coordinating equipment procurement to analyzing performance metrics, you'll be the behind-the-scenes hero keeping our operations running smoothly. About the team We are a collaborative, innovative group dedicated to revolutionizing air logistics. Our team is committed to continuous improvement, leveraging data-driven strategies to enhance operational efficiency. We value professionals who can think holistically, communicate effectively, and drive meaningful change in a fast-paced environment.

Requirements

1+ years of working with computers and Microsoft Office (including Outlook, Word, and Excel) experience
High school or equivalent diploma
Can lift up to 49 pounds, stand/walk during shifts lasting up to 12 hours, and be able to frequently push, pull, squat, bend, and reach
Work 40 hours/week, and overtime as required
Work a flexible schedule/shift/work area, including weekends, nights, and/or holidays
Are 18 years of age or older
Individuals hired into this position will have unescorted access privileges to airport security identification display areas (SIDA). For this reason, eligibility for this role will be limited to individuals who pass a security screening, as required by the FAA, DHS, and TSA (as applicable).
Must be able to secure appropriate airport authority and/or US Customs security badges, if applicable.
Amazon does not sponsor for immigration, including for H-1B, TN, and other non-immigrant visas, for this role.
This position requires an employee’s full and unimpaired skills and judgment to safely execute their job duties to ensure the safety and security of Amazon Air personnel, third-party contractors, Airport personnel, cargo, and equipment. This position is therefore designated as a safety sensitive position and is subject to mandatory pre-employment and, where permitted, post-hire drug testing.

Nice To Haves

Bachelor's degree in business, logistics, or related field
Experience in transportation or supply chain operations
Advanced Excel skills with data analysis capabilities
Familiarity with process improvement methodologies
Strong analytical and problem-solving capabilities

Responsibilities

Manage scanning equipment, repair processes, and inter-center communications to ensure seamless network performance
Develop training protocols, monitor compliance, and systematically eliminate operational defects
Oversee label procurement, invoice approvals, and precise inventory tracking across multiple locations
Investigate performance metrics, identify trends, and develop actionable insights for operational enhancement
Create compelling narratives and presentations that translate complex data into clear, executive-level recommendations

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