The Network Observability Engineer works closely with Technology Services network Infrastructure personnel to evaluate, recommend, and implement a suite of proactive management tools needed to maintain a stable and efficient converged data, voice, and video network environment. The position configures and maintains off-the-shelf management tools for real-time and historical visibility into network faults and performance. Keeps tool versions up to date while following change control procedures and works with management tool vendors as needed to deal with software deficiencies. When off-the-shelf tools are insufficient, this position leverages software development skills to maintain, modify, and create customized programs, tools and scripts providing enhanced productivity through automation and increasing visibility into infrastructure health and performance. Research and provide timely resolution to any management tool issues that may compromise Network Operations’ proactive visibility into network infrastructure.
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Career Level
Senior
Number of Employees
5,001-10,000 employees