Network Observability & Automation Engineer III

Iridium Satellite, LLC•Tempe, AZ

1d•Onsite

About The Position

Iridium is an award-winning and innovative satellite communications company with bragging rights to the only network that offers voice and data connectivity anywhere in the world. For over 20 years, Iridium’s unique network and services have supported critical communications needs for individuals, businesses, and the evolving Internet of Things. At Iridium, we understand the importance of staying connected and the limitations of traditional communications networks. People across the globe, including first responders, humanitarians, global militaries, scientific researchers, and lone workers, as well as ships, aircraft and remote operations all rely on Iridium to stay connected. We take our responsibility for providing these essential communications very seriously and pride ourselves on offering a reliable lifeline when needed. Likewise, Iridium is committed to providing an exciting and innovative workplace, where employees are challenged to think outside the box and collaborate on new, bold ideas and solutions. Our talented teams are passionate about their work and the impact our company makes around the world. Iridium fosters an empowering and inclusive culture that allows employees to genuinely be their best selves. We are looking for others who want to join this truly unique company that celebrates our employees and provides the opportunity to truly make a difference in the world. We are seeking a highly skilled Network Observability & Automation Engineer to lead observability, monitoring, and automation activities within a 24x7 Network Operations Center (NOC) environment supporting a cloud-native Open RAN and 4/5G Core network. In this role, you will participate in the design and optimization of monitoring frameworks, alerting strategies, and automated remediation workflows across Core (Mavenir), RAN (Mavenir/Samsung), Transport, and Cloud domains. You will work closely with NOC operations, Engineering, and Cloud teams to reduce Mean Time to Repair (MTTR), minimize alert fatigue, and improve overall service reliability through automation and data-driven insights. Success in this role requires solid knowledge of cloud-native architectures, Kubernetes-based environments, CI/CD pipelines, telemetry pipelines, and infrastructure-as-code, combined with telecom domain knowledge.

Requirements

Bachelor’s degree in Engineering, Computer Science, Telecommunications, or related field OR equivalent relevant experience In lieu of degree
5+ years of experience in DevOps, SRE, or Network Automation roles
Strong experience with:
Kubernetes (EKS, on-prem K8s)
Docker/containerized network functions (CNFs)
AWS cloud environments
Ansible and Terraform
Solid scripting skills (Python required)
Experience building Grafana dashboards and alert logic
Familiarity with Kafka event streaming architectures
Strong Linux system administration skills
Understanding of telecom architecture (4G EPC, 5G Core, IMS, Open RAN)
Experience integrating probe-based observability (Viavi or similar)
Solid understanding of monitoring concepts: metrics, logs, traces, APM
Strong communication skills, with the ability to confidently present products, deliverables, analyses, and/or issues
Possess an analytical mindset, with the ability to understand a situation or problem and think critically to make decisions or come up with solutions
Be comfortable managing upward, including being a proactive communicator and asking for help when needed

Nice To Haves

Experience supporting Mavenir 4G/5G Core in production
Knowledge of SIP, Diameter, GTP, HTTP/2, PFCP protocols
Experience with Prometheus, ELK stack, or OpenTelemetry
CI/CD experience (GitLab, Jenkins, ArgoCD)
Kubernetes certification (CKA/CKAD)
AWS certifications (i.e., AWS Certified Cloud Practitioner, AWS Certified Advanced Networking, AWS Certified AI Practitioner, etc.)
Experience building closed-loop automation for telecom NOCs

Responsibilities

Participate in the design and enhancement of observability frameworks using: Grafana dashboards and alert correlation
Health checks/Back Ups etc.
Core CDR dashboards (IMS & Packet Core)
Probe integrations
All telemetry feeds
Build unified dashboards providing national-level visibility across GRAN, Core, and Transport
Optimize alarm thresholds to reduce false positives and alert storms
Implement structured logging, metrics, and tracing for cloud-native network functions (CNFs)
Develop automation scripts (Python, Bash, Go) to:
Auto-triage common alarms
Perform health validations
Trigger corrective workflows
Build event-driven automation using Kafka feeds from Mavenir and Gatehouse OSS
Implement auto-remediation for common failure scenarios (e.g., pod restarts, resource exhaustion, signaling retries)
Reduce manual NOC intervention through closed-loop automation
Support CI/CD pipelines for Core and G-RAN cloud-native deployments
Work with Kubernetes (EKS Cloud) to:
Monitor CNF health
Automate scaling policies
Optimize resource allocation
Implement Infrastructure as Code (Terraform/Ansible) for monitoring stack deployments
Integrate observability tools into DevSecOps workflows
Support Major Incident Management with telemetry insights and automated diagnostics
Perform post-incident analysis using logs, traces, and performance metrics
Suggest and implement improvements that reduce Mean Time to Detect (MTTD) and Mean Time to Repair (MTTR)
Partner with Core (Mavenir), RAN, Transport, and Cloud engineering teams for root cause prevention
Develop automation standards and reusable frameworks
Document automation playbooks and observability architecture
Take the lead on activities to mature NOC operations from reactive to predictive
Mentor junior DevOps and NOC engineers in automation best practices