Network Modernization Manager
About The Position
Join GDIT to support the Department of Veterans Affairs (VA) through the NEDIIS program. As the Software‑Defined Network Modernization Manager, you will lead teams modernizing SD‑WAN, enterprise networking, cloud connectivity, and TIC capabilities across the VA enterprise. This role supports VA OIT in delivering secure, resilient, and scalable network services that power the VA mission nationwide. How You Will Make an Impact • Lead engineering teams delivering SD‑WAN, LAN/WAN, cloud networking, and enterprise infrastructure modernization. • Oversee network architecture, design reviews, configuration standards, and technical refresh activities. • Provide daily TIC support, including monitoring configuration, performance, and operational metrics, and ensuring engineering services resolve issues escalated through the VA NOC. • Direct technical staff resolving tickets from multiple inputs, including phone, email, and instant messaging. • Support IPS hardware management, including signature deployment, troubleshooting, and issue resolution in accordance with VA NOC SOPs. • Serve as Tier IV escalation for complex network, telecom, and software‑defined infrastructure issues. • Gather requirements, interface with stakeholders, and ensure solutions comply with VA standards, STIGs, TIC 3.0, and Zero Trust guidance. • Evaluate emerging technologies, conduct pilots, assess vendors, and recommend modernization strategies. • Mentor engineers, support process improvement, and maintain operational excellence. • Develop technical specifications, test plans, timelines, and modernization roadmaps. • Support budgeting, technology selection, risk management, and contractually required reporting.
Requirements
- Bachelor’s degree in Telecommunications, Computer Science, or IT (or equivalent experience).
- Minimum of five years of experience in the relevant task areas; OR three years of experience plus one of the following certifications: CCENT, Network+, CCNA, CCNP, CCDP, or CCIE.
- 5+ years of telecom or IT operations experience supporting enterprise or federal environments.
- Extensive experience with LAN/WAN, MPLS, SD‑WAN, routing protocols, VoIP/SIP, firewalls, VPNs, and cloud networking.
- Hands‑on experience leading modernization, tech refresh, compliance enforcement, and multi‑vendor/SIAM environments.
- Experience with monitoring and observability tools such as SolarWinds, Splunk, DataDog, Wireshark, Cisco vManage, and Juniper Contrail.
- Understanding of NIST 800‑53/RMF, TIC 3.0, Zero Trust, STIGs, FedRAMP, and ATO sustainment.
- Ability to support 24×7×365 operations and Tier II–IV engineering escalation coverage.
- Strong communication, leadership, and stakeholder engagement skills.
- Must be able to obtain a Public Trust clearance.
Nice To Haves
- CCNA, CCNP, CCIE
- Enterprise SD‑WAN Certification
- Network+
Responsibilities
- Lead engineering teams delivering SD‑WAN, LAN/WAN, cloud networking, and enterprise infrastructure modernization.
- Oversee network architecture, design reviews, configuration standards, and technical refresh activities.
- Provide daily TIC support, including monitoring configuration, performance, and operational metrics, and ensuring engineering services resolve issues escalated through the VA NOC.
- Direct technical staff resolving tickets from multiple inputs, including phone, email, and instant messaging.
- Support IPS hardware management, including signature deployment, troubleshooting, and issue resolution in accordance with VA NOC SOPs.
- Serve as Tier IV escalation for complex network, telecom, and software‑defined infrastructure issues.
- Gather requirements, interface with stakeholders, and ensure solutions comply with VA standards, STIGs, TIC 3.0, and Zero Trust guidance.
- Evaluate emerging technologies, conduct pilots, assess vendors, and recommend modernization strategies.
- Mentor engineers, support process improvement, and maintain operational excellence.
- Develop technical specifications, test plans, timelines, and modernization roadmaps.
- Support budgeting, technology selection, risk management, and contractually required reporting.
Benefits
- Our benefits package for all US-based employees includes a variety of medical plan options, some with Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan offering the ability to contribute both pre and post-tax dollars up to the IRS annual limits and receive a company match.
- To encourage work/life balance, GDIT offers employees full flex work weeks where possible and a variety of paid time off plans, including vacation, sick and personal time, holidays, paid parental, military, bereavement and jury duty leave.
- To ensure our employees are able to protect their income, other offerings such as short and long-term disability benefits, life, accidental death and dismemberment, personal accident, critical illness and business travel and accident insurance are provided or available.
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What This Job Offers
Job Type
Full-time
Career Level
Mid Level
Number of Employees
5,001-10,000 employees
