Network Management Systems (NMS) Engineer

JCS Solutions LLC•Fort Belvoir, VA

About The Position

JCS Solutions LLC is seeking a Network Management Systems (NMS) Engineer to support operations on a large, high-profile DOD contract. This program provides enterprise-wide IT support to enable the clientâs Information Management & Technology Directorate (ITD) to consolidate, modernize, and continuously innovate the delivery of IT services and mission capabilities to the clientâs internal and external mission partners operating in CONUS and OCONUS locations. The candidate will be a skilled and detail-oriented NMS Engineer with experience using SolarWinds to manage and maintain a network and systems monitoring environment and work under the supervision of a Senior NMS Engineer. In this role, the candidate will be responsible for updating, configuring, optimizing, STIG compliance, and supporting the clientâs SolarWinds NMS platform to ensure effective monitoring of the IT infrastructure, enabling proactive issue detection, and resolution. If you are interested in a challenge and a great working environment, apply today!

Requirements

Bachelors degree with 4+ years of prior relevant experience. Specific experience, education and training may be considered in lieu of degree.
Possess active DoD Top Secret clearance with SCI eligibility at time of consideration.
Must have a current active Security+ certification or equivalent.
2+ years of hands-on experience with SolarWinds and\or other NMS administration.
Strong understanding of network and systems infrastructure (routers, switches, firewalls, Windows/Linux servers, virtualization).
Excellent troubleshooting and analytical skills.
Strong written and verbal communication skills.

Nice To Haves

Experience with SolarWinds Orion and SQL database structure.
SolarWinds Certified Professional (SCP) certification (or obtain within 6 months of hire).
Experience in enterprise or multi-tenant environments.
Knowledge of ITIL practices and change management processes.
Proficient in configuring\maintaining SolarWinds modules such as NPM, SAM, and NCM.
Experience with SNMP, WMI, ICMP, and other monitoring protocols.
Familiarity with scripting languages (PowerShell, Python) for automation tasks.

Responsibilities

Deploy, configure and maintain SolarWinds modules (e.g., NPM, SAM, NTA, NCM).
Monitor the performance, availability, and overall health of network devices, servers, applications, and databases.
Develop and maintain custom dashboards, alerts, and reports to support IT operations and business needs.
Integrate SolarWinds with other tools and platforms as needed (e.g., ServiceNow).
Analyze data rends to identify potential issues and recommend improvements.
Perform routine software updates, patches, and security configurations within the SolarWinds environment.
Troubleshoot SolarWinds-related issues and provide Tier 2/3 support.
Document system configurations, procedures, and best practices.
Collaborate with cross-functional IT teams (network, systems, security, DevOps) to ensure accurate monitoring coverage.
Participate in on-call support rotation, as needed.
Works fluidly across the major infrastructure elements of networking, security, storage, virtualization, and servers to deliver new availability, capacity, services, and safeguards.