Network Maintenance & Construction Technician I - (Barrow, AK)

GCI-posted 2 months ago
Full-time • Entry Level
Barrow, AK
1,001-5,000 employees
Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services
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GCI's Network Maintenance & Construction Technician I will represent the company by providing outstanding customer service to current and prospective clients exploring our products and services, including those interested in upgrades or expansions. This is an entry level position within the telecommunications field, specifically focused on outside network maintenance. The role provides opportunities to enhance job knowledge and skills through the company's certification programs, education, and training alongside experienced technicians.

  • Perform professional and efficient installations and servicing of telecommunications solutions, including video, high-speed data, and voice products, in both residential and commercial settings.
  • Oversee system-wide maintenance and quality control of network signal processing, proactively troubleshooting and resolving issues such as transmission discrepancies, signal loss, interference, and equipment malfunctions.
  • Conduct comprehensive network analysis and maintain headend systems to ensure optimal performance.
  • Safeguard the integrity of outside plant infrastructure, ensuring reliability and efficiency in service delivery.
  • Execute and support a variety of aerial and underground projects, including cable installation, relocation, and maintenance of telecommunications infrastructure, while strictly adhering to safety protocols and construction standards.
  • Operate heavy machinery such as backhoes, trenchers, and excavators for excavation, foundation laying, and construction tasks.
  • Lead quality control initiatives during construction and repair phases, ensuring that all work aligns with operational standards for signal processing and infrastructure integrity.
  • Oversee and perform excavation work to facilitate cable installations and ensure restoration of sites to their original condition with minimal disruption.
  • Perform precise splicing of copper, fiber optic, and coaxial cables for both new construction and repair efforts.
  • Provide comprehensive support for submarine cable systems, performing Power Safety Assurance in accordance with optical safety standards.
  • Perform routine maintenance and repairs on AC/DC power supplies, including battery replacements.
  • Safely trim trees and remove wooden poles to prevent interference with aerial lines and maintain network integrity.
  • Implement effective traffic control measures during construction, excavation, or road-based operations.
  • Operate heavy vehicles to transport materials and equipment to various job sites.
  • Assist in sourcing equipment and materials essential for construction and repair.
  • Perform field engineering tasks, including troubleshooting system issues, responding to alarms, and replacing failed equipment.
  • Ensure the uninterrupted operation of RF, microwave, fiber optic, AC/DC, and HFC networks through regular maintenance, testing, and monitoring.
  • Provide guidance to junior technicians by assisting with advanced tasks and offering mentorship.
  • Install, service, and troubleshoot telecommunications equipment, addressing both analog and digital systems.
  • High School diploma or equivalent.
  • Minimum of four (4) years of experience in a technical telecommunications role or a related field.
  • At least two (2) years of experience in heavy equipment operation and excavation.
  • At least two (2) years of experience in cable splicing.
  • At least two (2) years of experience in power supply maintenance.
  • At least two (2) years of experience in the installation, reconfiguration, and maintenance of fiber optic transport equipment.
  • At least two (2) years of experience in aerial and underground construction, including cable fault location testing.
  • Must be certified in NAZ power safety training or obtain certification within one (1) year of hire.
  • Associate degree in Electronics or a related field, completion of a telecommunications trade school, or equivalent training.
  • Telecommunications experience.
  • Other relevant telecom industry or job specific certifications.
  • $2,500 Hiring Bonus!
  • Opportunities for certification programs, education, and training.
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