Network IT Technician - Idaho Falls Power

City of Idaho Falls (ID)-posted 11 months ago
Full-time
Idaho Falls, ID
101-250 employees
Executive, Legislative, and Other General Government Support
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Idaho Falls Power is currently recruiting for a Network IT Technician. This position performs a variety of working level, complex technical duties related to the day-to-day maintenance and operation of Idaho Falls Power (IFP) networks and IT equipment. The role includes PC installation, maintenance and replacement, server system maintenance, network and communication system management, firewall system management and operation, management and administration of IFP cyber security policies, procedures, standards, and peripheral devices and software. This position works in close coordination and collaboration with the IT department for the City of Idaho Falls.

  • Maintain utility servers, computers, related equipment and software with supervision.
  • Add and remove users from network domains.
  • Manage and perform critical system backups.
  • Manage and deploy virtual system infrastructure.
  • Install, adapt, test and implement systems and programs to interface with users.
  • Recommend and implement LAN, WAN policies and standards.
  • Maintain contact with city IT department where relevant.
  • Install and maintain sophisticated hardware and software systems for storage and retrieval of information.
  • Review and recommend software and hardware acquisition needs to supervisory staff.
  • Review and implement requests for development or change of hardware and software systems.
  • Maintain, install and expand network infrastructure.
  • Install or replace hardware, assemble computers and components.
  • Input, administer and manage utility network security systems.
  • Install and manage security and system patches.
  • Analyze, configure and manage firewall systems including monitoring of firewall and system log files.
  • Provide assistance in network administration duties with supervision.
  • Monitor and maintain utility network communication systems.
  • Input, understand, and manage the utilities' cyber security program.
  • Follow and adhere to the utility's established policies and procedures.
  • Review security issues and access control mechanisms.
  • Develop new methodologies to improve networking performance and user service.
  • Provide after-hours support when needed.
  • Work well in a team environment and with the general public.
  • Implement and manage new system enhancements such as intrusion detection systems, network monitoring systems.
  • Perform other duties as requested.
  • Completion of two (2) years of technical college studies in computer science, computer networking, or related fields; Associates Degree preferred.
  • Three (3) years of progressively responsible experience performing duties defined in this job posting.
  • An equivalent combination of education and experience.
  • Microsoft business and enterprise deployment products, such as Windows Deployment Services, Intune, and manual PC builds.
  • Microsoft Active Directory environments (managing users, Windows profiles, legacy file shares and drive mappings).
  • Microsoft 365 cloud services, particularly OneDrive and Sharepoint document management and sharing.
  • Evening hours availability.
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