Network Installation Technician
About The Position
Field Technician Enterprise Network Installation Field Operations Field Operations Travel: Up to 75% Position Overview The Field Technician performs hands-on installation, cutover, and validation of enterprise network infrastructure at commercial locations nationwide — primarily active QSR and retail environments. Work includes deploying and configuring managed firewalls, switches, wireless access points, cellular backup routers, and IP power management devices, as well as decommissioning legacy equipment and verifying full end-to-end connectivity across all site systems. The ideal candidate is technically sharp, detail-oriented, and comfortable operating independently at job sites before opening or after closing.
Requirements
- 1–2+ years of field experience in low-voltage cabling, network installation, or telecommunications
- Hands-on experience with structured cabling: Cat5e/Cat6 installation, termination, and testing (RJ-45, RJ-11, coaxial)
- Working knowledge of networking fundamentals — TCP/IP, VLANs, DHCP, DNS, PoE, and basic firewall and switch concepts
- Experience racking, mounting, and cabling commercial-grade network equipment (managed switches, firewalls, routers)
- Ability to read and follow detailed port-mapping tables, color-coded wiring diagrams, and multi-step technical procedures without deviation
- Proficient with cable testing tools (toner/probe, 8-pin cable tester) and basic network diagnostics (ping, traceroute)
- Disciplined documentation habits: cable labeling, photo deliverables, and digital work-order completion
- Valid driver's license, reliable transportation, and ability to pass a background check and drug screening
- Available for early-morning starts and flexible scheduling including weekends; willing to travel regionally up to 75%
- Able to lift 50 lbs. regularly, work on ladders up to 12 ft, and sustain physical activity throughout an 8-hour installation window
Nice To Haves
- CompTIA Network+, BICSI Installer, or equivalent networking/cabling certification
- Experience with cloud-managed networking platforms (Cisco Meraki, Fortinet, or similar)
- Familiarity with cellular backup routers, SIM installation, and LTE/5G failover verification
- Prior experience in QSR, retail, or hospitality environments with POS systems, kitchen display systems, or kiosk hardware
- Experience using project tracking and documentation platforms (Smartsheet, ServiceNow, or similar)
Responsibilities
- Stage, rack, mount, and enterprise network equipment — firewalls (HA pairs), managed switches, wireless access points, cellular backup routers, and IP power controllers — per project wiring specifications
- Execute structured network cutovers: follow power-on sequencing, migrate patch cables from legacy switches to new infrastructure, and manage site downtime within defined windows
- Perform pre- and post-installation validation: run speed tests, verify WAN failover, confirm VPN connectivity, and test all site-connected devices (POS, kiosks, printers, displays, payment terminals)
- Work through guided deployment tooling (web-based or software validation platforms) to complete configuration sections in sequence and resolve flagged errors before proceeding
- Coordinate on-site with the location manager: verify site readiness before beginning, communicate during service interruptions, and confirm full operations at each milestone
- Label and document all cabling; capture pre- and post-installation photos; complete digital work orders and project tracking entries in real time
- Decommission legacy equipment, box for return shipment, and complete exit procedures per project closeout requirements
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
Number of Employees
101-250 employees
