The Site Venue Service Manager owns the end to end lifecycle of venue networking, IPT voice, and circuits (collectively referred to as telecommunications), from initial discovery through implementation, readiness testing, live operations, and continuous improvement. This role blends hands on technical leadership with operational orchestration: the SVSM becomes the venue’s resident expert, maintains a complete working knowledge of all technologies deployed, and leads rapid troubleshooting across network, cabling, security, and telephony domains. The SVSM influences outcomes through clear communication, decisive incident leadership, and people management (including directing an on site team when assigned).