Network Infrastructure Monitoring SME

Rapid Cycle Solutions, LLC • Washington, DC

1d • Hybrid

About The Position

RCS is seeking a Network Infrastructure Monitoring SME to provide strategic technical leadership and hands-on engineering support for the implementation and optimization of the Clients enterprise network monitoring platform. This role will be central to enhancing visibility, performance, and operational responsiveness across a complex, multi-site WAN environment. The Lead will engage cross-functional stakeholders, lead monitoring integrations, and drive innovation in proactive network operations.
This position requires the candidate to meet specific Security Clearance obligations to work hybrid in Washington, DC.

Requirements

• Clearance: Active Public Trust Clearance or the ability to obtain
• U.S. Citizenship required (NO EXCEPTIONS).
• Bachelors Degree in Computer Science, Information Systems, Engineering, or a related technical field.
• 10+ years of progressive IT experience in network engineering, infrastructure, or systems integration roles.
• Expertise in WAN architectures, network performance analysis, diagnostics, and operational monitoring strategies.
• Proven experience deploying and managing enterprise-scale monitoring solutions across distributed environments.
• ThousandEyes monitoring tool strongly preferred.
• Strong understanding of routing, path analysis, host monitoring, and alert configuration.
• Experience preparing technical documentation in support of governance, ATOs, or compliance requirements.
• Excellent verbal and written communication skills; able to effectively communicate complex technical concepts to non-technical stakeholders.

Nice To Haves

• Experience with enterprise IT and network monitoring platforms such as SolarWinds, ThousandEyes, Datadog, Splunk, AppDynamics, PRTG, Nagios, or similar observability tools.
• Familiarity with log aggregation, SNMP polling, synthetic monitoring, and infrastructure performance analysis.
• Masters Degree in Computer Science, IT, or related discipline (may be considered in lieu of required experience).
• Relevant certifications such as: Cisco Certified Network Professional (CCNP), SolarWinds Certified Professional (SCP), Splunk Core Certified User, AWS Certified Solutions Architect, CompTIA Network+, or vendor-specific monitoring certifications.
• Familiarity with infrastructure-as-code and automation tools (e.g., Ansible, Terraform).
• Experience supporting federal or enterprise IT transformation initiatives.

Responsibilities

• Contribute to the architecture, design, and implementation of solutions to improve the Clients enterprise network monitoring capabilities.
• Integrate and optimize WAN monitoring tools to deliver actionable insights and enable proactive detection of network performance issues.
• Design and maintain advanced dashboards, alerting configurations, and analytical views based on stakeholder requirements.
• Collaborate with technical teams and business units to identify network monitoring needs and translate them into scalable solutions.
• Serve as a liaison between operations teams, leadership, and platform vendors to support monitoring configuration, testing, and rollout.
• Develop and maintain comprehensive documentation, including technical configurations, diagrams, and operational status reports.
• Facilitate knowledge transfer sessions, briefings, and training to ensure platform adoption and effective usage across Client teams.
• Provide subject matter expertise in network diagnostics, platform tuning, and performance enhancement efforts.
• Support transition planning and documentation handoffs between contract teams to ensure continuity and knowledge retention.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level