Augusta University-posted about 1 month ago
Full-time • Mid Level
Augusta, GA
5,001-10,000 employees
Educational Services

The Network Infrastructure Engineer role is to ensure the stability and integrity of in-house data, video, voice, and wireless network services. This is achieved by planning, designing, and developing local area networks and wide area networks across the organization. In addition, the position will participate with the installation, monitoring, maintenance, support, and optimization of all network hardware, software, and communication links. This individual will also analyze and resolve network hardware and software problems in a timely and accurate fashion and provide end-user training where required. Duties and responsibilities include: Establishes networking environment by installing, configuring, testing & documenting the equipment/network systems according to the design and specifications. Leads the performance of day-to-day networking tasks to ensure network reliability, availability, and serviceability with minimal interruption. Installing and maintaining firewalls, establishing and maintaining company-wide access policies to the internet. Provides technical support, responds to work orders and tickets from the users, analyzes and solves reported network problems. Performing analysis and collecting data to establish the potential for improvements within the communication networks.

  • Configure networks to ensure their smooth and reliable operation for fulfilling business objectives and processes.
  • Monitor network performance and troubleshoot problem areas as needed.
  • Oversee installation, configuration, maintenance, and troubleshooting of end-user workstation hardware, software, and peripheral devices.
  • Ensure network connectivity of all servers, workstations, telephony equipment, fax machines, and other network appliances.
  • Practice network asset management, including maintenance of network component inventory and related documentation and technical specifications information.
  • Monitor and test network performance and provide network performance statistics and reports.
  • Participate in managing all network security solutions.
  • Design and deploy company LANs, WANs, and wireless networks, including servers, routers, switches, UPSs, and other hardware.
  • Design, Implement, and support firewalls, site-to-site VPNs, and remote-access VPNs.
  • Conduct research on network products, services, protocols, and standards to remain abreast of developments in the networking industry.
  • Oversee new and existing equipment, hardware, and software upgrades.
  • Interact and negotiate with vendors, outsourcers, and contractors to secure network products and services.
  • Collaborate with executive management and department leaders to assess near- and long-term network capacity needs.
  • Create and maintain documentation as it relates to network configuration, network mapping, processes, and service record.
  • Develop, implement and maintain policies, procedures, and associated training plans for network administration, usage, and disaster recovery.
  • Perform all other duties as assigned.
  • Bachelor's degree from an accredited college or university in Computer Science, Engineering, or a related discipline with a minimum of three years of applicable experience administering complex LAN/WAN environments OR Associate's degree from an accredited college or university in a related field of study with a minimum of seven years of relevant work experience.
  • Proficient in Microsoft Office and other computer software/databases.
  • Competence with testing tools and procedures for voice and data circuits.
  • Expert knowledge of core routing and switching design principles, best practices, and related technologies.
  • Working technical knowledge of current network hardware, protocols, and Internet standards, including routers, switches (layer 2/3), firewalls, remote access, DNS, BGP, OSPF, EIGRP, VLAN, QoS, DSL, Frame Relay, and Metro Ethernet.
  • Excellent interpersonal, written, and verbal communication skills.
  • Detail-oriented with strong prioritization and organizational skills.
  • Ability to maintain confidentiality.
  • Competence with testing tools and procedures for voice and data circuits.
  • Industry-related experience as a Senior Network Engineer or Network Administrator.
  • Professional certification (e.g. CCNP, CCDP).
  • Solid background in network administration and architecture.
  • In-depth understanding of communication protocols (mainly TCP/IP) and routing protocols (e.g., BGP, OSPF).
  • Familiarity with access control models and network security.
  • Experience with network diagnostic, monitoring, and analysis tools (e.g., SolarWinds network tools).
  • Solid understanding of network operating systems (Cisco IOS).
  • Sharp troubleshooting skills.
  • Ability to work independently.
  • Organizational and mentoring skills.
  • Three to five years' experience designing, implementing, managing, and supporting enterprise-level IP networks that include support of a heterogeneous distributed desktop computing environment required.
  • Proven experience and success with LAN, WAN, and WLAN design and implementation.
  • Proven experience with network capacity planning, network security principles, and general network management best practices.
  • Excellent hardware troubleshooting experience.
  • Extensive application support experience with network monitoring and analysis software.
  • Augusta University offers a variety of benefits to full-time benefits-eligible employees and some of our half-time (or more) employees.
  • Benefits that may be elected could include health insurance, dental insurance, life insurance, Teachers Retirement System (or Optional Retirement Plan), as well as earned vacation time, sick leave, and 13 paid holidays.
  • Also, our full-time employees who have been employed with us successfully for more than 6 months can be considered for the Tuition Assistance Program. Consider applying with us today!
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