Network Group Specialist

IMPERIAL DADE•Orlando, FL

72d•Onsite

About The Position

Imperial Dade, a leading North American distributor, has a Network Group Specialist role available in Orlando, FL! For this position, training will be provided on our ERP system. The schedule for this position is Monday through Friday from 8:00 am to 5:00 pm. Imperial Dade is the leading independently owned and operated distributor of foodservice packaging and janitorial supplies in North America. As a provider of customized supply chain solutions, we serve customers in many business-to-business market segments including restaurants, grocery stores, healthcare, sports and entertainment, and cruise lines. Founded in 1935 and headquartered in New Jersey, Imperial Dade serves as a mission-critical partner to more than 120,000 customers through our footprint of 130+ branches. All correspondence will come directly from Imperial Dade and not a personal email address.

Requirements

3+ years of customer service experience, 2+ years specific to large corporate accounts
Experience with S2K is a plus
Proficiency in Microsoft Excel
Excellent verbal and written skills
High School Diploma/GED or equivalent

Responsibilities

Maintain network program order guides and ERP (S2K) program pricing
Manage newly assigned accounts and locations
Assist sales consultants with contracted sales pricing & communicate regularly
Maintain minimum order fees and fuel surcharge fees
Optimize fill rates by providing substitutes for out-of-stock or discontinued items
Update and adjust invoice pricing, billing, and order discrepancies