Network Field Position I

Florida Institute of Technology•Melbourne, FL

About The Position

The Network Field Technician I will work under close supervision of the Network Field Technician II and is responsible for the installation, maintenance, and remediation of the university’s data, video, audio, and low voltage cabling infrastructures. This includes cable installation, termination, and testing, as well as patch panel maintenance in communication closets and the Datacenter. This role supports the installation and maintenance of CCTV systems, emergency call boxes, Access Control Cabling, panic buttons, and wireless access points, including device mounting and cabling. The employee must possess the ability to work independently without supervision and requires demonstrated proficiency in the following areas: communication, professionalism, time management, organization, critical thinking, and reliability.

Requirements

High school diploma or equivalent; technical certification or training in networking or cabling preferred
Basic knowledge of installing, terminating, and testing copper and fiber optic cable types and connectors
Ability to work in outside environments for extended periods in any season
Ability to climb ladders
Able to use basic power hand tools
Ability to work in confined spaces and at heights
Ability to interact professionally and effectively across all levels of an organization to resolve technical support issues
Excellent verbal and written communication skills
Ability to work independently and as part of a team
Valid driver's license and clean driving record
Ability to read, interpret, and apply technical documentation
Must be capable of physical activity, including maneuvering around the building including communication closets, prolonged standing, repetitive bending, climbing, and lifting of at least 50 lbs.
Knowledge of appropriate software including Microsoft Word, Excel, Outlook, and IT ticketing applications
Perform job duties with the utmost integrity and adherence to institutional policy
Strong analytical skills and attention to detail
Ability to maintain a reliable and methodical approach to the support and documentation of complex network systems

Responsibilities

Install, terminate, label, test, patch, and maintain the data, video, audio, and low-voltage network cabling infrastructure throughout the campus
Install, terminate, and test various types of cable, including Cat5e, Cat6, Cat6a, fiber optic, and coaxial cable
Patch, verify, and test network connectivity to switch ports
Properly utilize test equipment such as certifier, qualifier, OTDR, and Visual Fault Locator (VFL) to provide test results and troubleshoot various types of cabling methods
Properly utilize voltage meters to test and troubleshoot
Properly install, suspend, and support cables correctly utilizing cable trays, J-hooks, D-rings, Bridal rings, Trapeze, or other local code-approved hardware hanging methods
Dress and organize cables neatly and securely according to industry standards
Assist with the installation of IT equipment in communication closets and Datacenter as required
Monitor the environmental condition of the Datacenter and communication closets, and report any issues to Facilities
Install, test, and maintain all UPS devices in the Datacenter and communication closets throughout campus
Install security cameras, wireless access points, and Access Control Cabling throughout campus as directed, including all required terminations
Properly install grounding and bonding of structured cabling systems and equipment
Perform fire-stopping procedures on firewalls and fire sleeves utilizing locally approved code materials and hardware
Properly build open frame wall racks, floor-mount vertical racks, and various wall and floor-mounted enclosures
Perform all requests for underground cabling locates and mark appropriately in a timely manner
Maintain the Emergency call boxes and cabling infrastructure between the call boxes and the network gateway devices
Manage and maintain the stockroom inventory of cabling, connectors, switches, and related equipment
Work with the Network Communications team to prioritize cabling project tasks, system maintenance, and end-user support
Contribute to FIT’s team effort by accomplishing other duties as assigned by the IT Leadership team