About The Position

Love Your Mondays again! Join the Future of Connectivity with Metronet! Are you ready to launch your career with one of the nation’s fastest-growing fiber-optic powerhouses? Welcome to Metronet and Vexus, where we don’t just build networks; we build communities. We have an immediate opening for a Network Fiber Technician in Norfolk, VA! Network Fiber Technician As a Network Fiber Technician you will be responsible for the terminating, splicing, bonding/grounding, documenting, and testing of all fiber optic cables within the systems fiber optic networks and their related equipment with the end goal of providing maximum operating efficiency.

Requirements

  • High School Diploma or GED.
  • One to two years in the telecommunications industry or related experience
  • Some trade school training is desired
  • Ability to be professional with customers and fellow associates
  • Meet key performance metrics
  • Physical ability to work in various conditions including, but not limited to adverse weather conditions
  • Physical ability to work from a kneeling or standing position for long periods of time
  • Physical ability to climb ladders with proper equipment up to 25 feet
  • Able to lift and carry loads of up to 75lbs including ladder
  • Ability to work with basic hand tools and other specialized equipment with training
  • Operate and maintain company vehicle/equipment safely and professionally including a Department of Transportation (DOT) certified bucket truck and trailer
  • Perform on-call rotation duties after regular business hours as needed
  • Available to work overtime when deemed necessary, may include holidays and weekends
  • Willingness to work as a team and independently.

Responsibilities

  • Perform all setup, testing and maintenance required for Customer Premise Equipment (CPE) installation of Plain Old Telephone Service (POTS), DSL and Networking services
  • Install and maintain CPE Local Area Networks (LAN) and WiFi networks
  • Install and maintain network interface devices (NID) and Optical Network Terminals (ONT)
  • Perform skilled troubleshooting from the Main Distribution Frame (MDF) to the demarcation point including CPE
  • Respond to trouble tickets within acceptable company timeframe standards
  • Install Outside Plant (OSP) facilities according to engineered work orders or service orders
  • Perform routine preventive maintenance and major repairs to distribution systems
  • Perform cable/fiber testing and splicing
  • Locate fiber optic cabling
  • Record and report all record changes immediately
  • Complete inventory replenish requests as needed
  • Ability to work other duties as assigned
  • Subject to all applicable state and federal laws
  • Available to travel for training as needed
  • Ability to work other duties as assigned

Benefits

  • 80% of Medical premiums paid for by the company
  • Company-paid Disability and Life insurance
  • EAP (Employee Assistance Program)
  • 401(k) company match dollar for dollar up to 6%
  • Equipment and resources provided on day one
  • Opportunities for advancement
  • Professional development programs
  • Associate perks and discounts
  • Discounted MetroNet service in our serviceable area
  • Paid training at MetroNet University
  • Company-paid logo attire/uniform
  • Company vehicle and fuel card
  • Cell phone allowance
  • DOT Certification
  • OSHA Certification
  • On-Call Pay
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