Cactus Wellhead - Network Engineer

Flexsteel Pipeline Technologies

About The Position

Job Summary: Core functions include supporting the Cactus LAN/WAN network architecture and services. Evaluate current systems and recommend ways to improve the network infrastructure. Design and implement network solutions with a focus on cybersecurity, high availability, and fault tolerance. Manage contracted services for projects and maintain vendor relationships. Work autonomously in fast-paced, engaging, dynamic environment. ESSENTIAL FUNCTIONS, ROLES AND RESPONSIBILITIES: Essential duties and responsibilities include, but not limited, to the following. Practice safe work habits and comply with all quality, safety, health and environmental policies, procedures, programs and regulations. Configure and install network equipment including routers, switches, firewalls, wireless access points, NAC, VPN and load balancers in a multi-vendor environment. Provide expert-level support and troubleshooting for network-related issues escalated from Tier 1 team. Administer and support telephony in multiple use cases including remote users, branches, and call centers. Coordinate and resolve support cases with vendors, ensuring prompt issue escalation and resolution. Proactively manage and monitor the network infrastructure for performance, reliability, capacity, and degradation issues. Leverage centralized management tools to support operational efficiency. In coordination with the cybersecurity team, investigate and respond to network security alerts. Perform regular maintenance and deploy system upgrades such as firmware and software releases. Design, lead and implement network projects to enhance fault tolerance, high availability, scalability, and cybersecurity within the enterprise. Create and maintain Standard Operating Procedures, workflows, diagrams and inventories for network systems, software, and subscriptions. Perform analysis of configurations and settings against cybersecurity best practices, remediating findings as part regular vulnerability management. Research and enhance knowledge of industry and technological trends, assisting management in developing strategic roadmaps for secure network systems and architecture. Collaborate with infrastructure and applications teams enabling integration of new systems into standardized network architectures. Assist with disaster recovery and business continuity planning design and testing. Support certificate usage and management related to network services. Analyze vendors and contracts during service lifecycles for cost and operational efficiency. Collaborate with domestic and international teams and vendors. Provide network reports, logs and evidence as required for audit, security and compliance activities. Clearly articulate complex technical concepts and solutions to technical and non-technical teams, ensuring accurate understanding and effective collaboration. Implementing and supporting IT/OT/Cloud networking security initiatives and technologies. Leverage infrastructure as code and network automation and identify opportunities for additional uses. Any other tasks or duties as assigned. Cactus Companies is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, age, national origin, disability, veteran status, genetic information, or any other characteristic protected by law. Safety is our top priority. All employees must comply with our comprehensive safety programs, participate in required safety training, and demonstrate commitment to our safety-first culture. This position may require working in potentially hazardous environments if you are traveling to a branch or plant location. Ensure that you follow all safety guidelines that are required when working in the field, branch or manufacturing facility. This position generally operates in a professional office environment. The role routinely uses standard office equipment such as computers, phones, photocopiers, and filing cabinets. While performing the duties of this job, the employee is regularly required to: Sit for extended periods at a desk and work on a computer Use hands to finger, handle, or feel objects, tools, or controls Reach with hands and arms Talk and hear Occasionally lift and/or move up to 25 pounds Walk or stand periodically throughout the day Maintain sustained concentration on computer screens Work under deadlines with frequent interruptions The noise level in the work environment is usually moderate. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Cactus Companies maintains a drug-free workplace and participates in E-Verify. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Requirements

Bachelor's degree (IT) from a four-year college or university, or equivalent combination of education and experience
5+ years enterprise LAN/WAN/WLAN experience, supporting global 24x7 environments
2+ hands-on experience with cloud platforms - Azure, AWS, or GCP
Advanced knowledge of switching and routing protocols and concepts.
Demonstrated expertise in cloud networking and SD-WAN technologies.
Deep understanding of network security technologies, methodologies, and controls.
Understanding of telephony technologies including hosted platforms and call centers.
Knowledge of Infrastructure-as-Code methodologies and other CI/CD concepts.
Aptitude to quickly evaluate, learn, and implement new technologies
Excellent verbal and written communication skills, high attention to detail.
Strong analytical and problem-solving abilities.
Exceptional customer-service and collaboration with team members.
Prioritization of tasks and projects in a dynamic, fast-paced environment.

Nice To Haves

Cisco CCNP or vendor equivalent network professional certifications
Azure/AWS/GCP public cloud network specialization certifications
Network Security certifications - PCNSE, NSE 4+, Security+, CEH

Responsibilities

Practice safe work habits and comply with all quality, safety, health and environmental policies, procedures, programs and regulations.
Configure and install network equipment including routers, switches, firewalls, wireless access points, NAC, VPN and load balancers in a multi-vendor environment.
Provide expert-level support and troubleshooting for network-related issues escalated from Tier 1 team.
Administer and support telephony in multiple use cases including remote users, branches, and call centers.
Coordinate and resolve support cases with vendors, ensuring prompt issue escalation and resolution.
Proactively manage and monitor the network infrastructure for performance, reliability, capacity, and degradation issues.
Leverage centralized management tools to support operational efficiency.
In coordination with the cybersecurity team, investigate and respond to network security alerts.
Perform regular maintenance and deploy system upgrades such as firmware and software releases.
Design, lead and implement network projects to enhance fault tolerance, high availability, scalability, and cybersecurity within the enterprise.
Create and maintain Standard Operating Procedures, workflows, diagrams and inventories for network systems, software, and subscriptions.
Perform analysis of configurations and settings against cybersecurity best practices, remediating findings as part regular vulnerability management.
Research and enhance knowledge of industry and technological trends, assisting management in developing strategic roadmaps for secure network systems and architecture.
Collaborate with infrastructure and applications teams enabling integration of new systems into standardized network architectures.
Assist with disaster recovery and business continuity planning design and testing.
Support certificate usage and management related to network services.
Analyze vendors and contracts during service lifecycles for cost and operational efficiency.
Collaborate with domestic and international teams and vendors.
Provide network reports, logs and evidence as required for audit, security and compliance activities.
Clearly articulate complex technical concepts and solutions to technical and non-technical teams, ensuring accurate understanding and effective collaboration.
Implementing and supporting IT/OT/Cloud networking security initiatives and technologies.
Leverage infrastructure as code and network automation and identify opportunities for additional uses.
Any other tasks or duties as assigned.