Network Engineer - Kirtland AFB, NM

Serco•NM-Kirtland AFB US-NM-Albuquerque US-NM, NM

About The Position

We are seeking a highly motivated and experienced Network Engineer to support the design, implementation, and sustainment of secure, high-performance network infrastructure supporting distributed defense operations. This position is contingent upon your ability to obtain/maintain/transfer an active DoD Secret security clearance. The successful candidate will play a critical role in ensuring cybersecurity, operational readiness, and seamless data communication across mission-critical environments. This role requires hands-on expertise with specialized networking and security technologies, a deep understanding of DoD security protocols, and the ability to work collaboratively in a fast-paced, demanding environment. In this role, you will: Network Design and Implementation: Support development and configuring secure and scalable network architectures that meet current and future mission requirements, including LAN, WAN, WLAN, VPN, and tactical networking solutions. Support planning, designing, and executing network upgrades and expansions, ensuring minimal disruption to critical operations. Collaborate with other IT teams (e.g., systems administration, cybersecurity) to ensure seamless integration of network services and compliance with security policies. Secure Network Sustainment: Proactively monitor network performance and security posture using specialized tools (e.g., SolarWinds, intrusion detection systems, SIEM platforms) to identify potential issues and vulnerabilities. Respond to network incidents and outages, performing root cause analysis and implement effective solutions to restore services quickly and securely. Perform regular network maintenance tasks, including firmware updates, configuration backups, security patching, and performance tuning. Security Management and Compliance: Implement and maintain network security protocols and best practices, including firewalls (Cisco ASA, Palo Alto Networks, etc.), intrusion detection/prevention systems (IDS/IPS), VPNs, and access control mechanisms. Enforce DoD Security Technical Implementation Guides (STIGs) to harden network devices and configurations. Conduct regular security assessments and vulnerability scans to identify and address potential security weaknesses. Stay up to date on the latest cybersecurity threats and vulnerabilities, and implement appropriate countermeasures. Specialized Equipment Management: Configure, maintain, and troubleshoot TACLANE encryptors to ensure secure data transmission across classified networks. Manage Video Teleconferencing (VTC) systems, ensuring reliable and secure communication capabilities. Coalition Exercise Support: Support the setup and maintenance of network connectivity during joint exercises with allied forces, ensuring secure and interoperable communication. Documentation: Create and maintain comprehensive documentation of network configurations, diagrams, processes, security protocols, and changes using standard documentation tools. Follow network standard operating procedures (SOPs) to ensure consistent and secure network operations and support updates. Document troubleshooting steps and resolutions for future reference and knowledge sharing. User Support and Training: Provide Tier 2/3 technical support to end-users and IT staff on network-related issues. Deliver training materials and sessions to educate staff on network systems, protocols, security awareness, and the proper use of secure communication tools. Collaborate with the help desk team to resolve escalated network issues and provide guidance on common troubleshooting steps.

Requirements

The ability to o btain/maintain/transfer an active DoD Secret security clearance.
An Associates degree in Information Technology, or a related field. Equivalent experience may be considered
DoD IAT Level 2
2 or more years of experience in network engineering, with a focus on security and DoD environments.
To support development and configuring secure and scalable network architectures that meet current and future mission requirements, including LAN, WAN, WLAN, VPN, and tactical networking solutions.
To support planning, designing, and executing network upgrades and expansions, ensuring minimal disruption to critical operations.
To collaborate with other IT teams (e.g., systems administration, cybersecurity) to ensure seamless integration of network services and compliance with security policies.

Responsibilities

Support development and configuring secure and scalable network architectures that meet current and future mission requirements, including LAN, WAN, WLAN, VPN, and tactical networking solutions.
Support planning, designing, and executing network upgrades and expansions, ensuring minimal disruption to critical operations.
Collaborate with other IT teams (e.g., systems administration, cybersecurity) to ensure seamless integration of network services and compliance with security policies.
Proactively monitor network performance and security posture using specialized tools (e.g., SolarWinds, intrusion detection systems, SIEM platforms) to identify potential issues and vulnerabilities.
Respond to network incidents and outages, performing root cause analysis and implement effective solutions to restore services quickly and securely.
Perform regular network maintenance tasks, including firmware updates, configuration backups, security patching, and performance tuning.
Implement and maintain network security protocols and best practices, including firewalls (Cisco ASA, Palo Alto Networks, etc.), intrusion detection/prevention systems (IDS/IPS), VPNs, and access control mechanisms.
Enforce DoD Security Technical Implementation Guides (STIGs) to harden network devices and configurations.
Conduct regular security assessments and vulnerability scans to identify and address potential security weaknesses.
Stay up to date on the latest cybersecurity threats and vulnerabilities, and implement appropriate countermeasures.
Configure, maintain, and troubleshoot TACLANE encryptors to ensure secure data transmission across classified networks.
Manage Video Teleconferencing (VTC) systems, ensuring reliable and secure communication capabilities.
Support the setup and maintenance of network connectivity during joint exercises with allied forces, ensuring secure and interoperable communication.
Create and maintain comprehensive documentation of network configurations, diagrams, processes, security protocols, and changes using standard documentation tools.
Follow network standard operating procedures (SOPs) to ensure consistent and secure network operations and support updates.
Document troubleshooting steps and resolutions for future reference and knowledge sharing.
Provide Tier 2/3 technical support to end-users and IT staff on network-related issues.
Deliver training materials and sessions to educate staff on network systems, protocols, security awareness, and the proper use of secure communication tools.
Collaborate with the help desk team to resolve escalated network issues and provide guidance on common troubleshooting steps.

Benefits

Medical, dental, and vision insurance
Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract
401(k) plan that includes employer matching funds
Tuition reimbursement program
Life insurance and disability coverage
Optional coverages you can buy, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
Birth, adoption, parental leave benefits
Employee Assistance Plan that includes counseling conditions

Stand Out From the Crowd

Upload your resume and get instant feedback on how well it matches this job.

Upload and Match Resume