Network Engineer - Kirtland AFB, NM

Serco North America • Albuquerque, NM

2d

About The Position

We are seeking a highly motivated and experienced Network Engineer to support the design, implementation, and sustainment of secure, high-performance network infrastructure supporting distributed defense operations. This position is contingent upon your ability to obtain/maintain/transfer an active DoD Secret security clearance. The successful candidate will play a critical role in ensuring cybersecurity, operational readiness, and seamless data communication across mission-critical environments. This role requires hands-on expertise with specialized networking and security technologies, a deep understanding of DoD security protocols, and the ability to work collaboratively in a fast-paced, demanding environment.

Requirements

• The ability to obtain/maintain/transfer an active DoD Secret security clearance.
• An Associates degree in Information Technology, or a related field. Equivalent experience may be considered.
• DoD IAT Level 2
• 2 or more years of experience in network engineering, with a focus on security and DoD environments.
• To support development and configuring secure and scalable network architectures that meet current and future mission requirements, including LAN, WAN, WLAN, VPN, and tactical networking solutions.
• To support planning, designing, and executing network upgrades and expansions, ensuring minimal disruption to critical operations.
• To collaborate with other IT teams (e.g., systems administration, cybersecurity) to ensure seamless integration of network services and compliance with security policies.

Responsibilities

• Network Design and Implementation: Support development and configuring secure and scalable network architectures that meet current and future mission requirements, including LAN, WAN, WLAN, VPN, and tactical networking solutions.
• Support planning, designing, and executing network upgrades and expansions, ensuring minimal disruption to critical operations.
• Collaborate with other IT teams (e.g., systems administration, cybersecurity) to ensure seamless integration of network services and compliance with security policies.
• Secure Network Sustainment: Proactively monitor network performance and security posture using specialized tools (e.g., SolarWinds, intrusion detection systems, SIEM platforms) to identify potential issues and vulnerabilities.
• Respond to network incidents and outages, performing root cause analysis and implement effective solutions to restore services quickly and securely.
• Perform regular network maintenance tasks, including firmware updates, configuration backups, security patching, and performance tuning.
• Security Management and Compliance: Implement and maintain network security protocols and best practices, including firewalls (Cisco ASA, Palo Alto Networks, etc.), intrusion detection/prevention systems (IDS/IPS), VPNs, and access control mechanisms.
• Enforce DoD Security Technical Implementation Guides (STIGs) to harden network devices and configurations.
• Conduct regular security assessments and vulnerability scans to identify and address potential security weaknesses.
• Stay up to date on the latest cybersecurity threats and vulnerabilities, and implement appropriate countermeasures.
• Specialized Equipment Management: Configure, maintain, and troubleshoot TACLANE encryptors to ensure secure data transmission across classified networks.
• Manage Video Teleconferencing (VTC) systems, ensuring reliable and secure communication capabilities.
• Coalition Exercise Support: Support the setup and maintenance of network connectivity during joint exercises with allied forces, ensuring secure and interoperable communication.
• Documentation: Create and maintain comprehensive documentation of network configurations, diagrams, processes, security protocols, and changes using standard documentation tools.
• Follow network standard operating procedures (SOPs) to ensure consistent and secure network operations and support updates.
• Document troubleshooting steps and resolutions for future reference and knowledge sharing.
• User Support and Training: Provide Tier 2/3 technical support to end-users and IT staff on network-related issues.
• Deliver training materials and sessions to educate staff on network systems, protocols, security awareness, and the proper use of secure communication tools.
• Collaborate with the help desk team to resolve escalated network issues and provide guidance on common troubleshooting steps.

Benefits

• Medical, dental, and vision insurance
• Robust vacation and sick leave benefits, and flexible work arrangements where permitted by role or contract
• 401(k) plan that includes employer matching funds
• Tuition reimbursement program
• Life insurance and disability coverage
• Optional coverages you can buy, including pet insurance, home and auto insurance, additional life and accident insurance, critical illness insurance, group legal, ID theft protection
• Birth, adoption, parental leave benefits
• Employee Assistance Plan that includes counseling conditions

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree
• Number of Employees: 5,001-10,000 employees