As a Network Engineer supporting Department of Energy EITS program customers throughout the United States, you will be trusted to work as a Network Engineer Associate on the Network Operations 24X7 Team utilizing performance monitoring tools such as Smokeping, Nagios, Infoblox, ISE, Service Now, Splunk. Job Description GDIT is looking for a Network Engineer capable of performing the following tasks: Monitoring LAN, MAN, WAN and responding to hardware, software, and network problems. (e.g., Smokeping, Nagios, ISE, Splunk, Forescout, InfoBlox) Interfacing with vendor support service groups to ensure proper escalation during outages or periods of degraded system performance. Opening trouble tickets with the telco carriers and vendors through resolution. (e.g., Verizon, Lumen, ATT, ESnet, Cisco) Utilizing repository of records and reports concerning network operations and maintenance activities during your shift. (e.g., Shift Change Over, Service Now tickets) Analyzes network traffic and escalating any observed anomalies to Tier 3 Network Operations Engineers for action. Required Skills: Supporting non-standard shifts and non-standard work weeks; 12 hour rotating shifts (e.g., Sunday, Monday, Tuesday, Every other Wednesday) Primary place of duty will be located at the Department of Energy Germantown, Maryland Complex; With some Telework authorized as needed by your Supervisor. Customer Service (Worker Profiles); Monitoring Tools (Job Details); Nagios (Worker Profiles); Network Operations (Job Details); Performance Monitoring (Job Details); Switches (Worker Profiles); Vaccinations (Job Details); Virtual Private Networks (VPNs) (Worker Profiles); Voice over IP (VoIP) (Worker Profiles); Wide Area Network (WAN) (Job Details) Monitoring Tools; Nagios (Worker Profiles); Network Operations (Job Details); Switches Virtual Private Networks (VPNs Voice over IP (VoIP) (Worker Profiles) Wide Area Network (WAN) (Job Details)