Books-A-Million-posted 3 months ago
Birmingham, AL
1,001-5,000 employees
Sporting Goods, Hobby, Musical Instrument, Book, and Miscellaneous Retailers

Under the direction of the Manager, Technical Services, the Network Administrator is responsible for setting up, configuring and providing support for internal and/or external networks and systems. Other duties include developing and maintaining all security and network configurations and addressing network performance issues.

  • Provides general network support
  • Performs upgrades to systems and applies security patches as needed
  • Configures routers, switches, wireless APs, and firewalls
  • Ensures the security of stored information and grants access to relevant users
  • Orders, installs, troubleshoots, and repairs network and other hardware
  • Automates jobs via scripting and programming
  • Orders, maintains, and disconnects network circuits and data lines
  • Design network infrastructure, implement and document designs in a clear, concise and accurate manner
  • Performs other duties as directed
  • High school graduate or equivalent GED required
  • At least 3-5 years of prior related experience working in a similar environment
  • Experience configuring routers, switches, wireless APs, and firewalls
  • Working understanding of VPN technologies, VLANs, network segregation, security best practices
  • Ability to design, implement, and troubleshoot enterprise-class secure network solutions
  • In-depth understanding of wireless, wired, VPN, and cloud network technology and protocols
  • Knowledge of best practices concerning management, control, security, and monitoring of network/server infrastructure
  • Experience with Fortinet or Palo Alto firewalls, including configuration (firewall rules, routing, VPN tunnels, etc)
  • Experience with Fortinet switches and wireless APs
  • Experience with cloud, on-prem, and SDWAN network technologies
  • Experience in a distributed retail environment, preferably including PCI compliance
  • Ability to understand and follow technical manuals and technical directions
  • Strong problem-solving skills
  • Ability to interact with all end users in a professional and timely manner
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