Network Engineer

NOV-posted 2 months ago
Houston, TX
5,001-10,000 employees
Machinery Manufacturing
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The Network Engineer will directly support the Zscaler Platform Manager in executing product strategy, technical implementations, and customer-success initiatives across NOV's global network and security platforms. The role translates strategic vision into operational excellence through hands-on network engineering, Zero-Trust security deployment, and customer-facing delivery.

  • Execute deployment plans aligned with the Zscaler Platform Manager's product roadmap and strategic direction.
  • Implement Zscaler's Zero Trust Exchange platform and broader network-security solutions using approved architecture and best practices.
  • Configure and deploy network and security services (routing, segmentation, firewalls, ZIA/ZPA, VPN) to meet enterprise requirements.
  • Support proof-of-concept (POC) deployments and pilot projects to validate technical feasibility.
  • Provide technical insights and field feedback that inform product-enhancement decisions.
  • Provide tier-2 and above support for complex network and Zscaler-related deployment issues, escalating advanced challenges when necessary.
  • Conduct system-health checks, capacity planning, and performance optimization across network and security platforms.
  • Troubleshoot multi-system problems (LAN/WAN, cloud connectivity, Zscaler services) using industry best practices.
  • Collaborate with cross-functional engineering teams on continuous-improvement initiatives.
  • Maintain technical documentation and configuration guides in line with standardization efforts.
  • Deliver white-glove implementation services that align with customer-success objectives.
  • Provide technical advisory support via multiple channels while maintaining service-quality standards.
  • Conduct training sessions for IT staff and end users; develop playbooks and runbooks as needed.
  • Gather customer feedback and requirements to inform market analysis and product-development priorities.
  • Execute deployment processes following standard operating procedures.
  • Identify opportunities for process optimization and efficiency improvements.
  • Participate in cross-functional collaboration initiatives and knowledge-sharing programs.
  • Contribute to the development of technical best practices and reference architectures.
  • Minimum 5 years of hands-on experience in enterprise networking (routing, switching, firewall administration, proxies, loadbalancers, and network-security operations).
  • Proven experience with Zscaler Internet Access (ZIA) and Zscaler Private Access (ZPA) configuration & management.
  • Advanced experience with firewall rules, policies, and enterprise-security implementations.
  • Strong knowledge of TCP/IP, routing protocols (BGP/OSPF), VLANs, QoS, and network segmentation.
  • Comprehensive experience in VPN deployment, troubleshooting, and integration with Zero-Trust architectures.
  • Proficiency with SAML, OAuth, and modern authentication protocols; identity-provider integration (Okta, Azure AD).
  • Extensive knowledge of Azure and other cloud-security platforms; SaaS integration.
  • Experience with virtual-machine management and cloud-infrastructure deployment.
  • Deep understanding of internet protocols and information-security frameworks.
  • SIEM integration for log ingestion and correlation.
  • Automation proficiency (Python, Terraform, Ansible, and other scripting languages) for deployment and configuration management.
  • Familiarity with Microsoft 365 (Exchange, OneDrive, Intune, SharePoint) administration.
  • Zscaler Certified (ZDTA, ZDTE, or equivalent).
  • Cisco CCNA/CCNP (or comparable networking certification).
  • Experience with Palo Alto, Cloudflare, Versa, SD-WAN, or other next-generation security vendors.
  • Bilingual capabilities to support a diverse customer base.
  • Advanced experience in Azure, AWS, OCI, and other cloud environments and cloud-security implementations.
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