Network Engineer (TCP/IP Exp Required, Onsite State Fair CC, MO)

Ellucian-posted 3 months ago
Full-time • Mid Level
Sedalia, MO
Professional, Scientific, and Technical Services
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The Network Engineer position requires a versatile technical individual who can perform network design, configuration, installation, upgrades, security, troubleshooting, planning and recommendations for upgrades. Duties are performed on a variety of network hardware including Aruba wireless and network switches, Fortinet firewalls, and Cisco Unified Communications Manager.

  • Performing regular maintenance (firmware upgrades, hardware replacement, security vulnerability remediation, etc) during approved maintenance windows on network infrastructure such as switches, routers, wireless LAN controllers, firewalls, PBX, etc.
  • Providing Tier 2/3 support through analysis, diagnosis, and troubleshooting in response to service requests (Service-NOW tickets)
  • Empowering help desk technicians to resolve/escalate issues efficiently by providing quality documentation for common issues
  • Evaluating, recommending, and supporting policy and procedures for LAN, WLAN, WAN, routers, switches, firewall, VPN, and other hardware systems.
  • Participating in disaster recovery and business continuity planning as it relates to the IT infrastructure.
  • Implementing and maintaining network systems, infrastructure, and other related sub-systems to provide efficient resource utilization and performance.
  • Administration of the DHCP, DNS, and RADIUS/TACACS server(s)
  • Planning and implementing technical change requests including participating in change management meetings.
  • Monitoring and documenting changes to the infrastructure and completing the change management process
  • Assisting customers with the identification of new LAN, WAN, telephony, and wireless service needs
  • Monitoring infrastructure utilization to proactively identify and resolve issues
  • Making procurement recommendations as appropriate for technology refresh
  • Maintaining and/or increasing technical knowledge through course work, workshops, and readings.
  • 3-5 years of related experience
  • Demonstrated strong understanding of TCP/IP and associated protocols such as ARP, DNS, DHCP, 802.1Q, IPSEC, and NAT
  • VLAN design and subnetting
  • IP networks troubleshooting methodology
  • Demonstrated ability to prioritize tasks and work on multiple assignments to meet deadlines in a changing environment
  • Superb ability to communicate clearly and in detail, both verbally and in written format
  • Able to occasionally lift and carry 50-100 pounds
  • Able to remain stationary for long periods
  • Strong teamwork and collaboration skills
  • Firm understanding of structured cabling such as patch panels, ethernet, and fiber optics
  • Any combination of education and experience equivalent to a bachelor's degree in computer science or network administration; or equivalent, including technical training (certifications) in campus network technologies.
  • Obtain at least one industry certification within 6 months of the start of employment such as CCNA, Network+, or equivalent
  • Existing industry certifications such as CCNA, Network+, ACMP, NSE 4, or other equivalents
  • Experience with Aruba, Fortinet, or Cisco systems
  • Experience managing firewalls in a highly segmented network environment
  • Experience designing and deploying WLAN solutions
  • Experience using network analysis tools like Wireshark or tcpdump
  • Experience managing LAN, WLAN, and SD-WAN network environments, as well as VoIP, site-to-site VPN, and other network applications across local and wide area networks in a multi-campus environment
  • Experience implementing certificate-based authentication for VPN and/or 802.1X
  • Experience with ensuring that IT infrastructure is properly specified in construction projects including meeting with architects and other stakeholders
  • Experience with BGP and/or IPv6
  • 3-5 years of hands-on experience managing a campus network
  • Comprehensive health coverage: medical, dental, and vision
  • Flexible time off
  • Thrive Flex Lifestyle Account (LSA) that allows you to contribute towards your health, financial or learning interests
  • 401k w/ match & BrightPlan - to help you save for the future
  • Parental Leave
  • 5 charitable days to support the community that supports us
  • Telemedicine
  • Wellness Headspace Care (mental health)
  • Wellbeats (virtual fitness classes)
  • RethinkCare & Wellthy- caregiver support
  • Diversity and inclusion programs which provide access to internal employee resource groups
  • Employee referral bonuses to encourage the addition of great new people to the team
  • Education Assistance Program
  • Professional development opportunities
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