Network Engineer-Provisioning

Bluewater Federal Solutions • Whitehall, OH

26d

About The Position

BlueWater Federal is looking for a Network Engineer-Provisioning to support DISA operations in the Columbus, Ohio area. Responsibilities Responsible for initial customer interactions and follow-through of service orders. Enter the service request details into DISA Storefront (DSF) to initiate a telecommunications request. Perform customer interaction with exceptional service before/after DISA Storefront (DSF) entry. Engage with the customer to provide assistance if the service request is incomplete or requirements are unclear.

Requirements

• 2+ years of military or commercial experience in a communications field or an applicable technical discipline
• Must have an active Secret clearance
• May require mandatory schedule change based on operational requirements, resulting in a swing shift/second shift schedule (Example: 3:00 p.m. - 11:00 p.m.)

Nice To Haves

• Associate's degree is preferred

Responsibilities

• Responsible for initial customer interactions and follow-through of service orders.
• Enter the service request details into DISA Storefront (DSF) to initiate a telecommunications request.
• Perform customer interaction with exceptional service before/after DISA Storefront (DSF) entry.
• Engage with the customer to provide assistance if the service request is incomplete or requirements are unclear.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Education Level: Associate degree
• Number of Employees: 101-250 employees