Network Engineer - Mining Technology

Empire Southwest•Mesa, AZ

2d•Onsite

About The Position

The Mining Technology Network Engineer will be responsible for planning, deploying, and improving wireless infrastructure in the mining industry across Empire’s territories. Support new and existing clients by providing consulting services to identify new opportunities and optimizing existing networks. From design to sign off, manage wireless projects while communicating regularly with clients to provide timely updates and progress reports. Evaluate client needs and recommend the most appropriate upgrades/changes to the existing network. Stay current on the latest updates and newest developments in the industry to properly assess and provide clients the most accurate and best option suited to their needs.

Requirements

At least six months of related experience in a similar role and environment.
Ability to speak, read, write, and comprehend English.
Keep safety as a priority in the work environment.
Ability to successfully complete a skills assessment. (eTRAIN test)
Valid driver’s license.
Excellent client service skills.
Own and maintain required personal tools.
Strong computer skills with proficient experience on Microsoft Office 365 applications.
Technical experience and the ability to troubleshoot electrical, computer and mechanical systems.
Ability to positively interact and contribute to a multi-disciplined and multi-cultural team environment.
Knowledge of commonly used computer software applications, including those used at mine sites.
Experience with Spectrum Analyzers.
Excellent troubleshooting and problem-solving skills.
Able to work independently.
Strong verbal and written communication skills.
Ability to maintain consistent attendance.
High school diploma or General Education Diploma (GED).
Minimum 7 years of experience working with and supporting wired and wireless networks.
Current and valid driver’s license.
Must be able to communicate (speak, read, comprehend, write) in English.

Nice To Haves

At least five years heavy equipment technician experience, preferably in a dealership environment.
Caterpillar work experience.
Proficient rebuilding/repairing machinery including hydraulics, electrical, powertrain, engines, and Tier IV Emissions systems, failure analysis procedures, warranty claims procedures…
Bachelor’s degree in engineering and technology preferred or related field and/or equivalent experience.
Training and/or experience working with Cisco, Rajant, Nokia or other network provider products preferred.
Certification with Cisco, Rajant, Nokia or other network providers preferred.
Experience with electrical/instrumentation and technical writing/presentations preferred.

Responsibilities

Assess, identify, and educate clients on new opportunities to optimize their operation from a wireless network.
Develop and deliver professional detailed network designs including but not limited to routing and switching plans, LAN ingress/egress points, fixed and mobile infrastructure locations, and infrastructure/radio power plans.
Partner with account managers to consult and understand client’s needs and specifications to deliver secure, high performance, robust, and reliable network communications.
Evaluate and perform complete network coverage studies in order to recommend upgrades or changes to existing networks.
Manage wireless projects from design to sign off, being responsible for all aspects of the project. Provide detailed quotes for all wireless projects.
Install, calibrate, and troubleshoot wireless network equipment.
Maintain client’s wireless networks for data transfer and communications to mobile devices and mobile equipment.
Present to client’s executive teams in a professional and informative manner relative to the client’s level of understanding.
Provide hand-on training to internal and external clients as needed.
Ensure client work orders and invoices are completed in a timely manner.
Travel to client sites up to 50% of the year.
Works safely at all times and makes safety the highest priority. Complies with all company and customer policies, procedures, and standards.
Assist and support fellow employees in the Mining and Technology group.
Communicate with manager to share updates and news.
Meet with key influencers and clientele regularly to provide updates and results.
Ensure all client issues are communicated and resolved.
Stay up to date with the latest industry news and developments.
Works within and promote corporate values.