Network Engineer, Level 1

Independent Software • Columbia, MD

19d

About The Position

As a Network Engineer at Independent Software you will be responsible for the maintenance, sustainment, and technical troubleshooting of enterprise-level data, voice, and video networks. Working the day shift, you will support critical network infrastructure operations, investigate system-level issues, and ensure optimal performance across interconnected systems. Your contributions will directly support mission readiness by maintaining robust, secure, and reliable communications environments.

Requirements

• Proficiency in configuring and troubleshooting routers, switches, hubs, PBX, firewalls, and call management systems
• Experience with Cisco, Brocade, or Juniper network devices
• Strong analytical skills for identifying and resolving network performance issues
• Ability to produce and interpret network schematics and documentation
• Effective verbal and written communication skills for collaboration and escalation
• Self-starter with the ability to prioritize and manage multiple tasks within defined timelines
• Associate’s degree in engineering technology from an accredited college or university
• A minimum of four (4) years of experience supporting programs of similar scope, type, and complexity
• Two (2) additional years of relevant experience may be substituted in lieu of the associate’s degree
• IAT Level II baseline certification (e.g., CompTIA Security+ CE) per DoD 8570.01-M
• Cisco Certified Network Associate (CCNA) or equivalent
• Note: Both certifications are required at the time of hire.
• Must possess an active TS/SCI with Polygraph security clearance to be considered for this role.

Responsibilities

• Maintain and sustain data, voice, and video network systems
• Troubleshoot and resolve complex network and hardware issues
• Provide Tier-2 and Tier-3 technical support for escalated network incidents
• Install, configure, and test network applications and hardware components
• Perform network configurations and implement system changes on routers, switches, firewalls, and other devices
• Prepare network diagrams and documentation to reflect current architecture and changes
• Assess aging infrastructure and perform upgrades or replacements in accordance with defined plans
• Collaborate with engineering teams to implement LAN, CAN, and voice systems per requirements
• Mentor junior technicians and serve as a technical role model within the team
• Must be able to work Day Shift 0600-1430

Benefits

• Work on mission-critical programs that directly support national security.
• Be part of a tight-knit, employee-focused team where your contributions make a visible impact.
• Grow professionally through continuous learning, mentorship, and career development opportunities.
• Enjoy a supportive work environment that values work-life balance, employee well-being, and recognition of excellence.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Education Level: Associate degree