Network Engineer Intern

Wandering Wifi • Marietta, GA

289d • Hybrid

About The Position

SageNet is a leading managed services provider specializing in connectivity, digital signage and cybersecurity. The company connects, manages and protects technologies and devices across widely distributed enterprises. SageNet's people, processes and technologies, coupled with its collaborative approach, empowers customers to achieve their core business objectives. The company offers world-class service and support via its US-based 24/7/365 Network Operations Centers (NOCs) and Security Operations Centers (SOCs), geographically diverse teleports, a central National Logistics Center, multiple data centers, and a nationwide field service organization. What makes SageNet unique is its Why: SageNet is passionate about Trusted Connections. This is a two-fold calling. First, the company creates trusted, reliable and secure technological connections for its customers. Second, and perhaps even more importantly, SageNet works tirelessly to build trusted human connections with its customers, partners and communities. The company believes that by creating, discovering and nurturing these trusted connections, SageNet enhances the world that connects us all. With a three-decade track record in managed services, SageNet boasts a long-term customer base that includes the nation's largest retail, financial, healthcare, utilities and energy organizations. SageNet manages communications for more than 430,000 endpoints. Headquartered in Tulsa, SageNet has regional offices in Atlanta, Toronto and Washington, D.C.

Requirements

• Enrolled as a junior or senior in an undergraduate degree program in networking, computer science, engineering, or a related field.
• Basic knowledge of networking concepts and protocols such as TCP/IP, DNS, DHCP, BGP, OSPF, and QoS.
• Strong verbal and written communication skills.
• Ability to work in a fast-paced, technical environment.
• Interest in learning about network engineering, Meraki, FortiNet solutions, and related technologies.
• Ability to collaborate with cross-functional teams.

Responsibilities

• Assist in the development of network rollouts, projects, and documentation for assigned accounts, specifically for Meraki and FortiNet solutions.
• Act as an escalation point for customer solutions related to Meraki and/or FortiNet technologies.
• Support the installation, maintenance, troubleshooting, and usage coordination of Meraki and/or FortiNet technologies.
• Ensure adherence to configuration and change management policies when making updates to Meraki and FortiNet network infrastructure.
• Provide engineering support for network design, performance tuning, and monitoring of Meraki and/or FortiNet solutions.
• Assist in managing network incidents and outage escalation from the SageNet NOC.
• Collaborate with other teams (CIM, Test & Turn Up, Customer Service & Support, etc.) to design and conduct project training programs focused on Meraki and FortiNet products.
• Create and maintain network documentation, including diagrams and troubleshooting methods using provided tools.
• Gain exposure to advanced networking protocols such as SD-WAN, DMVPN, IPSEC, BGP, MPLS, and more.
• Assist with monitoring network diagnostics, analytics tools, and performance data.

Benefits

• Practical experience with network engineering and Meraki/FortiNet solutions.
• Mentorship and training opportunities with experienced network engineers and cross-functional teams.
• Exposure to advanced networking technologies and tools.

What This Job Offers

• Job Type: Part-time
• Career Level: Intern
• Industry: Professional, Scientific, and Technical Services
• Education Level: Bachelor's degree