Network Engineer, Intermediate

University of Miami•Miami, FL

18h•Onsite

About The Position

The University of Miami’s UMIT Department has an exciting opportunity for a full-time Network Engineer, Intermediate to work in Miami, FL. The Network Engineer, Intermediate serves as a troubleshooter on complex local and wide area networks and Voice/VoIP network problems. Additionally, the incumbent provides server hardware, operating system, and virtual hypervisor expertise to the team. An employee in this position installs and manages network communication equipment according to written and graphic specifications.

Requirements

Bachelor’s Degree in relevant field
Minimum 3 years of relevant experience.
Any relevant education, certifications and/or work experience may be considered.
Skill in collecting, organizing, and analyzing data.
Ability to recognize, analyze, and solve a variety of problems.
Ability to exercise sound judgment in making critical decisions.
Any appropriate combination of relevant education, experience and/or certifications may be considered.

Responsibilities

Performs moderately complex configuration and maintenance of multi-protocols enterprise network equipment, supporting University data, and optical network.
Coordinates implementation and testing of changes to the network hardware, circuits, and software.
Designs, implements, and maintains voice over IP solutions.
Configures and troubleshoots data network routers and switches.
Utilizes test equipment and network management components in the analysis and correction of technical problems.
Performs first line problem resolution for network hardware and services.
Assists in maintaining documentation of hardware and software.
Monitors network performance levels and ensures network availability is maintained.
Provides primary support for hardware used on the local area network, metropolitan area network (TLS), and wide area network.
Answers questions to problems related to network services and provides guidance and direction to customers.
Identifies and diagnoses moderately complex problems and factors affecting network performance.
Alerts supervisor or more experienced technicians of network failures or degradation and performs corrective action.
Monitors network performance using available software tools and monitoring hardware.
Maintains network support databases.
Submits documentation on diagnosis and correction of troubles.
Adheres to University and unit-level policies and procedures and safeguards University assets.