Network Engineer, Intermediate

ASRC Federal•Washington, DC

1d•Hybrid

About The Position

The Intermediate Network Engineer will engage in planning and coordinating the installation, testing, operation, troubleshooting, and maintenance of Cisco switch and router systems, and Meraki product and dashboard experience to support the OIG enterprise infrastructure. This role entails scheduling the implementation of new hardware and Cisco Systems, while managing VLANs, IP pools, and ACLs. The engineer will ensure optimal system performance, connectivity, availability, and serviceability. Additionally, responsibilities include evaluation of current systems, documenting standard operating procedures, resolving issues related to router and switch interoperability, and ensuring the systems’ availability, integrity, and functionality. The position requires working with the Senior Network Engineer as well as independent work and adaptability to new hardware and Cisco software releases. Highly desirable to be familiar with government agency based ITIL Change Management (CM) and Change Control Board (CCB) best practices and procedures.

Requirements

Minimum of three (3) years of experience managing Cisco Systems at the Intermediate enterprise level.
US Citizenship is required to successfully complete a government issued background investigation and Public Trust issuance.
Strong customer service skills, teaming skills, and the ability to collaborate within a cross-functional team.
Ability to research, resolve, and document problems efficiently and accurately.
Strong system and network troubleshooting ability.
Familiar with SolarWinds.
Familiar with DNS, DHCP, NTP, RADIUS, IPv4 and IPv6, routing protocols (BGP); virtual LAN segmentation management and Network Address Translation (NAT).
Familiar with capturing, analyzing and troubleshooting, and performance tuning network applications through network packet captures.
Familiar with network access control management.
Excellent written and verbal communication skills.
Experience providing project briefs to senior executives.

Nice To Haves

Five (5) years minimum experience desired.
Preference of Bachelor’s degree, or higher, in an IT-related field.
Highly desirable to be familiar with government agency based ITIL Change Management (CM) and Change Control Board (CCB) best practices and procedures.

Responsibilities

Manage and maintain secure network architectures (LAN/WAN/Data Center) using Cisco hardware.
Install, configure, and upgrade Cisco routers, switches, and edge applications to support mission and business needs.
Configure Cisco switches and maintain high-availability data center fabrics.
Configure enterprise-grade wireless network environments using Cisco Access Points.
Receive, analyze, and work to resolution requests for network connectivity.
Configure traffic shaping rules to restrict guest network bandwidth, setting per-client and per-SSID limits to ensure high-priority corporate traffic remains unaffected.
Manage and maintain Meraki infrastructure, including firmware updates, AP placement, and VLAN tagging for guest traffic across multiple locations.
Configure complex routing protocols (OSPF, EIGRP, etc.) and switching technologies (VLANs, STP, etc.).
Maintain, upgrade, and test Cisco IOS software on devices.
Utilize Access Control Lists (ACLs) and Private VLANs to enforce "Zero Trust" principles and prevent unauthorized lateral movement.
Configure captive portals, including customized splash pages, click-through registration, and "Guest Ambassador" accounts, allowing staff to securely manage visitor access on-the-fly.
Streamline the guest onboarding process to enhance user experience while maintaining security.
Proficiently navigate the Meraki dashboard to monitor "Wireless Health" and client activity.
Provide Tier II troubleshooting for LAN/WAN connectivity issues.
Collect detailed information as needed to escalate to Tier III/Senior Network Engineer as needed.
Perform monitoring of network traffic, bottlenecks, and latency using existing and approved tools such as SolarWinds, Wireshark, and Cisco toolsets.
Diagnose networking Layer problems under high pressure including making recommendations for resolution to minimizing downtime.
Investigate and resolve root causes of network incidents and create mitigation plans.
Proactively monitor network health utilizing Meraki Dashboard, using tools like packet captures, RF spectrum analysis, and DHCP logs to troubleshoot client connection issues.
Implement Cisco ASA, Firepower, or Meraki firewalls to safeguard the network.
Manage access control lists (ACLs) and implement NAC (Network Access Control) using Cisco ISE.
Configure secure site-to-site and remote access VPN tunnels.
Conduct regular audits to confirm network security compliance.
Create detailed network diagrams (Visio), topology maps, and configuration records.
Ensure all changes follow company policies and are documented to avoid unexpected outages.
Work with vendors and Internet Service Providers (ISPs) to support hardware RMA and link connectivity.
Provide mentorship to junior technicians and network administrators.