Network Engineer II

Howard University

1d•$70,000 - $80,000

About The Position

The Talent Acquisition department hires qualified candidates to fill positions which contribute to the overall strategic success of Howard University. Hiring staff “for fit” makes significant contributions to Howard University’s overall mission. At Howard University, we prioritize well-being and professional growth. Here is what we offer: Health & Wellness: Comprehensive medical, dental, and vision insurance, plus mental health support Work-Life Balance: PTO, paid holidays, flexible work arrangements Financial Wellness: Competitive salary, 403(b) with company match Professional Development: Ongoing training, tuition reimbursement, and career advancement paths Additional Perks: Wellness programs, commuter benefits, and a vibrant company culture Join Howard University and thrive with us! https://hr.howard.edu/benefits-wellness BASIC FUNCTION: The Network Engineer II utilizes multiple technologies (Cisco, Palo Alto, Juniper, and Extreme) to support a large university network infrastructure. Installs, sets up, and monitors the local area network ( LAN ), Wide Area Network ( WAN ) and wireless network (Wi-Fi). The Network Engineer II also performs a variety of maintenance, evaluation, installation, and training tasks to ensure LAN performance meets university and user requirements. SUPERVISORY ACCOUNTABILITY: Responsible for orienting and training others, and assigning and reviewing their work. May also be responsible for acting in a “lead” or “senior” capacity over other positions performing essentially the same work, or related technical tasks and reporting to a higher level on a formal basis. NATURE AND SCOPE: Internal contacts include department’s management in pursuit of quality, efficiency, and continuous improvement on the goals to meet needs dictated by the department. External contacts may include customers, vendors and the general public. PRINCIPAL ACCOUNTABILITIES: Perform network design and solutions architecture of small to large enterprise networks. Possess experience with enterprise routing, switching, WiFi and security solutions. Perform networking and security troubleshooting Perform troubleshooting of GPON network systems Perform troubleshooting of Avaya telecommunications systems Installing, configure, and maintain network, network security, and VoIP systems. Utilize excellent oral and written communication skills, be a team leader and be willing to learn. Serve as technical project lead for network infrastructure projects and incidents. Serve as technical liaison for all third-party IT vendors Stays informed of new developments and technologies. Performs other duties as assigned. CORE COMPETENCIES: Working knowledge and experience in local and wide area networking, communications, and related hardware and software. Working knowledge of wired and wireless networks, connections, wiring and cabling standards, and network management tools and processes. Strong interpersonal skills as well as strong oral and written communication skills. Ability to communicate effectively with all internal customers. Ability to document moderate to complex technical issues, effectively summarizing issues for a range of technical and business clients. Ability to schedule and prioritize work load to accommodate customer needs while minimizing impact on current projects and network availability. Ability to perform routine duties independently. Ability to use analytical skills and consult with existing documentation to troubleshoot moderately complex issues affecting networks, systems, and applications. Knowledge of standard project management methodologies and project life cycle phases. Ability to gather user requirements, to complete systems analysis, and to create general systems design. Ability to analyze and evaluate technical requirements and specifications. Ability to identify key milestones for medium-sized projects, and to create project plans. MINIMUM REQUIREMENTS: Bachelor’s degree desired in Computer Science, Information Systems, Engineering, Business, or related technical experience. At least five (4) years of experience and/or certifications in one or more of the following technologies: Cisco Systems; Aruba Wireless; Extreme Wireless; Cisco Wireless; Cisco Meraki. Excellent knowledge of TCP/IP, routing and switching. Good oral and written communication skills. Excellent customer service skills. Preferred Knowledge/Experience: General Windows skills. Physical Requirements: Ability to perform network hardware installation which could include lifting, moving, and installing equipment up to 50 lbs. Compliance Salary Range Disclosure $70,000-$80,000 Howard University is a comprehensive, research-oriented, historically Black private university providing an educational experience of exceptional quality to students of high academic potential with particular emphasis upon the provision of educational opportunities to promising Black students. Further, the University is dedicated to attracting and sustaining a cadre of faculty who are, through their teaching and research, committed to the development of distinguished and compassionate graduates and to the quest for solutions to human and social problems in the United States and throughout the world. Howard University does not discriminate on the basis of race, color, national and ethnic origin, sex,sexual orientation,gender or gender identity, marital status, religion, disability or protected veterans status. Veterans and people with disabilities are encouraged to apply. Inquiries regarding provisions for persons with disabilities or veterans status, Equal Employment Opportunity and Title IX should be directed to the Office of Employee Relations and Equal Employment Opportunity at 202-806-1280. This position description should not be construed to imply that these requirements are the exclusive standards of the position. Incumbents will follow any other instructions, and perform any other related duties, as may be required. The university has the right to revise this position description at any time. This position description is not be construed as a contract for employment.

Requirements

Bachelor’s degree desired in Computer Science, Information Systems, Engineering, Business, or related technical experience.
At least five (4) years of experience and/or certifications in one or more of the following technologies: Cisco Systems; Aruba Wireless; Extreme Wireless; Cisco Wireless; Cisco Meraki.
Excellent knowledge of TCP/IP, routing and switching.
Good oral and written communication skills.
Excellent customer service skills.
Ability to perform network hardware installation which could include lifting, moving, and installing equipment up to 50 lbs.

Nice To Haves

General Windows skills.

Responsibilities

Perform network design and solutions architecture of small to large enterprise networks.
Possess experience with enterprise routing, switching, WiFi and security solutions.
Perform networking and security troubleshooting
Perform troubleshooting of GPON network systems
Perform troubleshooting of Avaya telecommunications systems
Installing, configure, and maintain network, network security, and VoIP systems.
Utilize excellent oral and written communication skills, be a team leader and be willing to learn.
Serve as technical project lead for network infrastructure projects and incidents.
Serve as technical liaison for all third-party IT vendors
Stays informed of new developments and technologies.
Performs other duties as assigned.