Network Engineer II

Alliant Energy•Madison, WI

4d•$71,000 - $93,000

About The Position

Alliant Energy is seeking a motivated Network Engineer II to join our team! This position can be located in Cedar Rapids, Iowa, or Madison, WI. As a Network Engineer II you operate as part of a dedicated team of IT professionals that maintains network and Unified Communications infrastructure. This position provides implementation and support of data, telecommunications, voice, and/or collaboration technologies, as well as mentoring for more junior engineers where possible. You must have good communication skills, both verbal and written, with the ability to work in both a team environment and on self-directed tasks are vital. This role requires up to 20% daytime travel to support business and infrastructure needs.

Requirements

Bachelor's Degree Computer Science or Information Technology with an emphasis in networks, telecommunications, voice and/or collaboration technologies.
2 years of related experience.
Hardware installation experience.
Proficient in Microsoft Office.
Experience communicating professionally with end users in problem / urgent situations.
Participate in on-call rotations, including outside business hours; must be prepared to travel as required.
Basic diagramming and flow chart experience using software such as Microsoft Visio.
Excellent written and verbal skills.
Working knowledge and familiarity with network, telecommunications, voice and/or collaboration technologies (e.g. unified messaging, VoIP, Cisco Networking Equipment, video conferencing, A/V equipment, etc.).
Ability to work individually and as a team member.
Ability to manage time and work high-paced environment.
Excellent troubleshooting and problem solving skills.
Ability to work effectively in a collaborative and inclusive work environment.

Nice To Haves

Cisco Certified Entry Networking Technician (CCENT) and/or Cisco Certified Network Associate (CCNA)
Experience with Cisco ISE/ACI, Perl /Python, pxGrid, Multi-Domain CheckPoint, Technical Collaboration Tools (e.g. WebEx, Telepresence), Basic Linux/UNIX skills and NERC CIP understanding.

Responsibilities

Resolves low and medium- to-high complexity technical issues escalated through the Information Technology Help Desk and other methods for data, telecommunications, voice, and/or collaboration technologies during and outside of core business hours. Acts as an escalation for more junior engineers.
Interacts and cooperates with other internal and external support groups to facilitate resolution of technical issues to maximize system availability and meet Service Level Agreements.
Installs, monitors, repairs, and provides recommendations to improve the performance and efficiency of network, telecommunications, voice, and/or collaboration infrastructure to establish stable and reliable services that support enterprise LAN/WAN environments.
Provides troubleshooting, repair, and end user support on a daily basis.
Assists Senior Engineers in providing continual technical expertise in the evaluation, planning, analysis, development, and implementation of data, telecommunications, voice and/or collaboration technologies, including assisting in providing roadmaps, processes, and procedures for both project work and general organizational growth in conjunction with other analysts, engineers, and management.
Participates in Team on-call rotation.
Engages in other duties as needed that support Alliant Energy’s Values and helps deliver on our Purpose to serve customers and build stronger communities.