Network Engineer II - Telemetry

Zayo Group-posted 9 months ago
$64,700 - $86,300/Yr
Mid Level
Aurora, CO
Specialty Trade Contractors
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Zayo is seeking a Network Engineer II. Successful candidates will join the Monitoring and Telemetry Technology team providing technical support to our network deployment initiatives at Zayo's. The Network Engineer II position is responsible for designing, engineering, and implementing Zayo network deployments. This role is also responsible for effectively communicating with internal order management personnel and various internal teams on the progress of the capacity fulfillment. The Network Engineer II is also responsible for meeting/exceeding daily and weekly performance targets.

  • Responsible for design planning, record creation and capacity fulfillment throughout the U.S and Canadian networks.
  • Install, configure, and maintain network equipment, including routers, switches, firewalls, access points, access control and video surveillance.
  • Works with Project Managers to effectively deliver service requirements to customers.
  • Implement DWDM wave circuit designs for the core of the network as needed.
  • Creates Engineering Design Packages that are discernible by Operations personnel.
  • Provides timely updates to project managers and leadership for service deliverables and due dates.
  • Reviews capacity request for correctness and clarifies any design related items back to the responsible departments.
  • Maintains specific customer commitments and deadlines in the Zayo (Salesforce or future system used) database.
  • Troubleshoot and resolve hardware/software issues related to network systems.
  • Provides support to field operations to resolve provisioning problems; reviews and verifies technical data in an effort to project issues.
  • Opens, forecasts, and maintains a budget based off of the service commitments.
  • Secures quotes from our optical vendors, orders equipment, moves equipment from inventory to the field, writes scopes of works for installation of equipment.
  • Exercises interpersonal skills in working with all internal customers.
  • Performs other related duties or projects as assigned by management.
  • Manage workload to identify critical issues and prioritize those items that must be completed daily.
  • Work around obstacles and roadblocks within the order flow to obtain the priority required by Zayo to meet required due dates.
  • Show initiative in getting work done.
  • Participate in operations-related projects, as needed.
  • Support manager during customer or network escalations as requested.
  • Perform other miscellaneous duties, including staying abreast of technology and network solutions and cross training when needed.
  • Requires the ability to meet inflexible deadlines; perform non-predictive multiple tasks; and handle internal and external customer conflict to a successful resolution.
  • Familiarity with routing and switching technologies, including OSPF, BGP, and VLANs.
  • Experience with cloud networking, SD-WAN, and hybrid networking environments.
  • Experience with multi-site technology deployments.
  • Excellent verbal and written communication skills.
  • Working knowledge of optical systems and signal flow designs through fixed or flex grid networks using ROADM technology.
  • Experience using Microsoft Office or Google programs and project management software.
  • Able to apply principles of logical thinking to define problems, collect data, establish facts and draw valid conclusions in controlled situations.
  • Deal with some abstract but mostly concrete variables.
  • Familiarity with majority of the below products: Network Systems: Fuji, Adva, Ciena, Cisco, Infinera, Nokia, Juniper, Velo Cloud Salesforce, ServiceNow, Sitetracker equivalents Telecom inventory systems, Metasolv is a bonus Microsoft Office and Google programs, specifically Visio, Excel or G equivalent.
  • Certifications such as CCNA, CCNP, CompTIA Network+, or other relevant certifications.
  • 3+ years telecommunications and/or data networking experience.
  • Excellent Health, Dental & Vision Insurance
  • Retirement 401(k) Savings Plan
  • Generous paid time off policy including paid parental leave
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