Network Engineer I (Future Opening)

GCI Communication Corp • Anchorage, AK

2d

About The Position

GCI's Network Engineer I will apply engineering principles tomultiple sub-groups within the Technology Solutions internal departments ; r esponsible for architectural design, development, implementation, and support within the company and/or between business departments that follow telecommunication industry standards using engineering principles. ESSENTIAL DUTIES AND RESPONSIBILITIES AT ALL LEVELS: Ensures the integrity of high availability network infrastructure to provide maximum performance in design, implementation, and support. Able to understand GCI standard engineering concepts of availability, efficiency, redundancy, scalability, and security. Able to Identify opportunities for continuous improvement of the current network and/or systems facilities. Maximizes performance using network monitoring tools, troubleshooting network and/or system outages, scheduling up dates , and collaborating with architects on optimization . Maintain s professional skillset by participating in educational opportunities, technical organizations, reading professional publications, and personal use of technology. Provides detailed reports on network operational status, and milestones related to project completion. Capable of remote site support for off-site personnel and customers. Coordinates with project management and engineering teams on a regular basis. Supports and manages escalation events. Develops and updates documentation and support materials. Mentors’ junior engineers and technicians. COMPETENCIES: ACCOUNTABILITY- Takes ownership for actions, decisions, and results; openly accepts feedback and demonstrates a willingness to improve. Take ownership and accountability of problems and facilitate finding a solution, involving other groups as necessary. Own and manage priorities and individual tasks without direct supervision. Take initiative and seek out opportunities. Assess and accept risks and learn from mistakes. BASIC PRINCIPLES - Interacts with people in a way that builds mutual trust, confidence, and respect; adheres to GCI’s Code of Conduct for Employees – the Basic Principles. Lead by example on all fronts. COMMUNICATION- Conveys thoughts and expresses ideas appropriately and professionally, including the ability to explain technical concepts to all audiences. Decision making, problem solving, both technical and procedural. Build and maintain effective working relationships with leadership, peers, customers, and vendors. COMPLIANCE - Follows internal controls; protects company and customer confidential information; abides by GCI’s Code of Business Conduct & Ethics. CUSTOMER FOCUS - Demonstrates commitment to service excellence; gives high priority to customer satisfaction. Provide a professional level of service to both external and internal customers. RELIABILITY - Consistently follows through on assigned tasks as expected; demonstrates timely attendance at meetings, training, and other work obligations. SAFETY & SECURITY - Supports a safe work environment by following all workplace safety rules and guidelines; complies with applicable Security policies and procedures. COLLABORATION - Works effectively with others to accomplish common goals and objectives; maintains positive relationships even under difficult circumstances. Build and maintain effective working relationships with leadership, peers, customers, and vendors. Work to resolve problem relationships directly. Ability to work independently and within a team environment, professionally. RESULTS - Uses a combination of knowledge, initiative, sound decision making, innovation, adaptability, and problem solving. Ability to provide training to team members on technology. MS Office knowledge (e.g., Outlook, Teams, Word, Excel). Knowledge of standard network engineering concepts. Ability to create and edit network diagrams. Level Definition Position Title: Network Engineer I Grade: E05 Additional Job Requirements: This is an entry level position within the Network Engineer discipline. Must be competent at performing basic engineering calculations, design, and implementation for further review by senior staff. Requires close supervision and work is reviewed throughout process/project; supports senior staff and completes tasks on time and within budgeted costs.

Requirements

• A combination of relevant work experience and/or education sufficient to perform the duties of the job may substitute to meet the total years required on a year-for-year basis
• High School diploma or equivalent.
• Bachelor’s degree in Computer Technologies, Electrical Engineering , or relevant field.
• Minimum of one (1) year experience in the field or related background.
• MS Office knowledge (e.g., Outlook, Teams, Word, Excel).
• Knowledge of standard network engineering concepts.
• Ability to create and edit network diagrams.

Nice To Haves

• Experience within the telecommunications industry.
• Other telecom industry or job specific certifications.

Responsibilities

• Configures equipment and infrastructure related to a specific technical discipline in support of network operations and projects.
• Supports and manages escalations.
• Provides remote support for off-site personnel and customers.
• Uses network monitoring tools, troubleshooting network and/or system outages and scheduling updates.
• Develops and updates documentation and support materials.
• Provides detailed reports on network operational status, and milestones related to project completion.
• Coordinates with project management and engineering teams on a regular basis and assists with the design and implementation of new solutions and continual improvement of the current network and/or systems facilities.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Number of Employees: 1,001-5,000 employees