Network Engineer I

ALLO Fiber • Lincoln, NE

341d

About The Position

At ALLO, we believe people are our biggest asset. Our team brings the ALLO mission to life because as local members of each community, we live, work, play, and volunteer right here with you. We're passionate about being involved and contributing to the success and progress of each of our GIG Communities. We pursue these passions because ALLO leaders have created a workplace where folks are valued, ideas are heard, and leaders and teammates show up for each other at work and in life. As a Network Engineer, your role is to ensure the stability and integrity of voice, data, and video network services. This is achieved by designing system configuration, directing system installation, and performing routine upgrades. Associate will maximize network performance by troubleshooting problems and outages with internal employees, customers, and vendors. Associate is responsible for applying in-depth knowledge of the network and networking protocols along with excellent communication skills in order to perform in-depth troubleshooting of all issues that arise. The primary function is to perform escalated network repair, execute tactical projects, and own overall network troubleshooting once alerted by the NOC of such events.

Requirements

• Associates Degree
• 5 years of experience in Service Provider Engineering or related field.
• Possess/maintain a valid driver's license

Responsibilities

• Design, provision, troubleshoot, and maintain customer services.
• Test new hardware and software in LAB environment.
• Deploy hardware and software upgrades to existing network elements.
• Create and maintain documentation as it relates to network configuration, network mapping, processes, and service records.
• Practice network asset management, including maintenance of network component inventory and related documentation and technical specifications information.
• Manage multiple conflicting priorities & consistently meet deadlines.
• Identify trends and problems.
• Strive to make a difference through continued self-improvement.
• Manage vendor service delivery and due dates.
• Works with vendors to determine root cause and chronic issues. Creates and implements corrective action plans to address issues.

Benefits

• Free ALLO Service: We'll pick up the tab on your ALLO fiber internet, TV, and phone bill.
• Retirement Plan: We match your 401(k) savings up to 5%.
• Health and Wellness: Participate in quarterly wellness challenges, and we'll deposit extra cash into your checking or health savings accounts.
• Benefits: Our benefits include medical, vision, and dental with low employee costs. Not to mention generous Earned Time Off (ETO) program.
• Sponsorships: We strive to give back to what matters most to our communities.
• Tuition Assistance: We offer assistance with the cost of your tuition.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services
• Education Level: Associate degree