Network Engineer I

Southern Westchester Boces • Rye Brook, NY

424d • $60,000 - $75,000

About The Position

The Network Engineer I position is responsible for the installation, configuration, and maintenance of network equipment, ensuring optimal performance and reliability. This role involves troubleshooting network issues, performing preventative maintenance, and managing inventory of network assets. The engineer will work closely with internal and external customers to resolve connectivity problems and will document all network operations and incidents.

Requirements

• A high school or equivalency diploma.
• A Bachelor's Degree in Information Technology or a closely related field and one (1) year of experience in network equipment installation, operation, maintenance, and problem diagnosis, or six (6) years of relevant experience.
• Satisfactory completion of 30 college credits may substitute for up to four (4) years of required experience.
• Current CCNA Routing and Switching or CCNA Wireless certification may substitute for six (6) months of required experience.
• Current CCNP Routing and Switching or CCNP Wireless certification may substitute for eighteen (18) months of required experience.

Responsibilities

• Installs and relocates hardware and software of network equipment, including assembly, configuration, and transport.
• Assists with configuration of switching, wireless, voice over IP, and other network equipment.
• Performs moves, adds, and changes to access switches, VoIP phones, wireless access points, and other network equipment.
• Monitors and responds to potential networking issues, including verifying power to routers, switches, and other networking equipment.
• Performs periodic preventative maintenance in accordance with manufacturer recommendations and departmental standards.
• Prepares network and associated equipment for installation.
• Modifies, updates, or replaces internal network equipment parts as required.
• Modifies, updates, or replaces network equipment software as required.
• Performs lifecycle management of relevant systems including inventory, asset identification, documentation, and asset retirement.
• Lifts network equipment that may weigh as much as 50 lbs. for installation, repair, or maintenance.
• Responsible for logging and responding to network equipment related incidents using Enterprise Service Desk software.
• Responds to and remediates various networking issues, such as troubleshooting wireless LAN connectivity problems.
• Informs supervisor of the status of all operational issues and necessary changes according to department change management process.
• Performs diagnoses of failures to determine whether they are induced by network software or hardware.
• Works with and assists contract and vendor personnel engaged in the installation, maintenance, and repair of network hardware and software.
• Creates and maintains network documentation throughout the use of industry standard productivity suites.
• Manages inventory of network and associated equipment.

What This Job Offers

• Job Type: Full-time
• Career Level: Entry Level
• Industry: Educational Services
• Education Level: Bachelor's degree