Network Engineer - (Hybrid - Norfolk VA)

Portfolio Recovery Associates • Norfolk, VA

357d • Hybrid

About The Position

This position will be independently responsible for identifying and resolving problem areas in the network. While assistance is available from senior members of the Network Services Team, the candidate must have excellent analytical and troubleshooting skills to prevent adverse effects on SLAs with clients and/or compromising Client Data Security. This position is primarily REMOTE but will require onsite work at our Norfolk, VA Headquarters as needed.

Requirements

• 3+ years of Network Engineering professional experience
• Certifications: CCNA, or equivalent level experience.
• Expertise in technologies like: Cisco Nexus Switches, Cisco Routers, Firewalls (ASA & Palo Alto), ISE, VPN, TCP/IP, LAN, WAN, QoS, VoIP.
• Experience in the following technologies: Palo Alto Firewall, F5 Load Balancers, Cisco wireless, ISE, NAC, EIGRP, BGP.
• Experience with Wireshark or any other sniffer software to troubleshoot network issues.
• Experience with Network administration and monitoring using tools like - SolarWinds, NetFlow, Envision.
• Extensive analytical abilities and professional office experience required.
• High Integrity, strong work ethic as well as being of high aptitude and attention to detail.
• Able to work with other people as a Team Player who is loyal & committed to team and mission.

Responsibilities

• Planning and Supporting Network Infrastructure by making configuration changes to Network devices like: Switches, Routers, Firewalls, VPN Concentrators and Load Balancers.
• Perform troubleshooting analysis of Network Infrastructure for all PRA offices while working closely with other departments within the organization, IT staff in UK, and vendors/Service Providers.
• Assist in providing technical guidance to other Network team members for trouble ticket completion and infrastructure configuration.
• Document all network problems and resolutions for future reference.
• Identify areas of improvement and provide recommendations on improving Network Infrastructure.
• Provide Inventory reports on Network devices.
• Recommending improvements to enhance the technical capabilities of the system and reduce operating costs.
• Creating and Maintaining Work Instructions and SOPs.
• Responsible for performing escalations to Vendors to resolve any issues beyond the scope of Network Services Team.
• This role will require On-Call support rotation every 4-5 weeks.

Benefits

• Competitive salaries
• Proprietary training programs
• Tuition reimbursement programs
• Comprehensive healthcare
• Health, dental and vision benefits
• Maternal and paternal leave
• Holiday pay and PTO
• Employee assistance program
• Valuable opportunities to establish a long career within our organization.

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level
• Industry: Management of Companies and Enterprises