Network Engineer - Email Gateway Administration

A.C. Coy • Raleigh, NC

73d

About The Position

Tier One Technologies is hiring a Network Engineer with experience in Email Gateway Administration to support the Network Connectivity Platform (NCP) Team. This team provides network technologies and infrastructure support for our direct U.S. Government client. This Contract-to-Hire position will be located in Raleigh, NC. The possibility of travelling up to 40% of the time. SELECTED CANDIDATES WITHOUT REQUIRED CLEARANCE WILL BE SUBJECT TO A FEDERAL GOVERNMENT BACKGROUND INVESTIGATION TO RECEIVE IT.

Requirements

• A degree from an accredited College/University in Software Engineering, Computer Science, or related discipline is preferred. If the individual's degree is not in the applicable field, then 4 additional years of related experience is required.
• 8+ years of IT Network-related experience.
• Expertise in Email/SMTP server technologies and network security practices.
• Broadcom/Symantec Mail Gateway experience.
• Strong technical knowledge of email systems, including Microsoft Exchange, Office 365, and other platforms.
• Proficiency in administering email servers, including configuring and managing user accounts, distribution lists, and email policies.
• Solid understanding of email protocols, such as SMTP, POP, and IMAP.
• Familiarity with email security best practices, including spam filtering, antivirus protection, and encryption.
• Experience in troubleshooting email issues, diagnosing and resolving problems.
• Ability to collaborate effectively with cross-functional teams to integrate email systems with other applications and platforms.
• Knowledge of best practices and IT operations in an always-up, always-available service.
• Ability to oversee the efforts of direct reporting resources and/or be responsible for the efforts of all staff assigned to a specific job.

Nice To Haves

• Broadcom SMG experience is PLUS.
• Network and Log Analytics is PLUS.
• Proficiency with application layer protocols – HTTP, SSH, SSL, etc. is PLUS.

Responsibilities

• Email Gateway Configuration: Responsible for configuring and maintaining email systems, policies, and rules for email traffic filtering and monitoring.
• Security Management: Responsible for ensuring email security by managing email gateway security, identifying and mitigating email threats such as phishing attacks, spam, and malware.
• Capacity Planning and Optimization: Monitor email traffic and identify bottlenecks, plan and optimize the email gateway infrastructure for maximum efficiency and performance throughput.
• Technical Support: Provide technical support to end-users and IT professionals, resolve issues related to email delivery, and troubleshoot email gateway system performance issues.
• Analytics and Monitoring: Perform regular monitoring, logging, and reporting to track metrics such as email traffic, performance, and email gateway availability to ensure that SLAs are met.
• Administer and troubleshoot the Client’s Email Gateway Platform.
• Manage Broadcom/Symantec Messaging Gateway.
• Configure, administer, document custom policies for Email administration.
• Provide a high-level troubleshooting of network and application issues.
• Adhere to strict Information Systems security guidelines in all cases.

Benefits

• Must be available to travel up to 40% of the time.
• Must be able to obtain a Position of Public Trust Clearance.
• Be able to pass a drug screening, criminal history, and credit checks.
• Must be a US Citizen or have permanent residence status (Green Card).
• Must have lived in the United States for the past 5 years.
• Cannot have more than 6 months travel outside the United States within the last five years. Military Service excluded. (Exception does not include military family members.)

What This Job Offers

• Education Level: Bachelor's degree
• Number of Employees: 101-250 employees