Analyze and study complex system requirements. Design software tools and subsystems to support software reuse and domain analyses and manages their implementation. Manage software development and support using formal specifications, data flow diagrams, other accepted design techniques and Computer Aided Software Engineering (CASE) tools. Estimate software development costs and schedule. Review existing programs and assist in making refinements, reducing operating time, and improving current techniques. Supervise software configuration management. Primary Responsibilities Provides technical guidance for directing and monitoring information systems operations. Directs compilation of records and reports concerning network operations and maintenance. Troubleshoots network performance issues. Analyzes network traffic and provides capacity planning solutions. Monitors and responds to complex technical control facility hardware and software problems. Interfaces with vendor support service groups to ensure proper escalation during outages or periods of degraded system performance. Performs system-level design and configuration of products including determination of hardware, OS, and other platform specifications. Understanding the LAN/WAN/Internet Networking fundamentals Familiarity with the TCP/IP protocol and Network Connection concepts Hands on experience with Windows and Linux connection troubleshooting techniques and tools Experience with Remedy and SNOW Experience with Networking Knowledge of DNS records, IP addresses, NAT IP addresses Knowledge of basic networking commands in Linux and Windows
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Job Type
Full-time
Career Level
Mid Level