About The Position

AWS Infrastructure Services owns the design, planning, delivery, and operation of all AWS global infrastructure. In other words, we’re the people who keep the cloud running. We support all AWS data centers and all of the servers, storage, networking, power, and cooling equipment that ensure our customers have continual access to the innovation they rely on. We work on the most challenging problems, with thousands of variables impacting the supply chain — and we’re looking for talented people who want to help. You’ll join a diverse team of software, hardware, and network engineers, supply chain specialists, security experts, operations managers, and other vital roles. You’ll collaborate with people across AWS to help us deliver the highest standards for safety and security while providing seemingly infinite capacity at the lowest possible cost for our customers. And you’ll experience an inclusive culture that welcomes bold ideas and empowers you to own them to completion. The Core Networking team is looking for a Network Development Engineer to join our Backbone Enterprise, and Regional Engineering (BERE) team. Network Development Engineers partner with our broader Infrastructure organization on configurations standards and tools, and collaborate with Systems and Software Engineers to ensure fast, smooth roll-out of new designs and products, and also deploy and sustain networking software tools. AWS Core Networking is focused on building Data Centers and the network that allows Data Centers to function efficiently. We own the solutions that allow racks to be aggregated and Data Centers to be interconnected. Core Networking's goal is to balance efficiency, performance and reliability to allow customers access to their applications and data. Engineers in the Backbone, Enterprise, and Regional Engineering (BERE) organization have a wide range of responsibilities: we work with internal partners to develop and implement the next gen platforms along with the tooling ecosystems to support with these platforms driving efficiency and scalability through the automation of builds, configuration deployment, and the scaling of capacity. As our network is one of the largest in the world, there is no blue print at our scale allowing our engineers to develop solutions to the complex challenges that we face daily. We encourage durable solutions that look around corners while taking into consideration our customer needs from a cost, performance, and reliability perspective. Our team develops tooling that provides the required visibility and control of traffic across the network, while prioritizing the automatic mitigation of events to minimize the impact to our customers during events.

Requirements

  • 3+ years of work in large-scale networking environments experience
  • 4+ years of network, system, or software architecture experience
  • 4+ years of technical support experience, or experience taking ownership and driving resolution on escalated customer issues
  • 1+ years of automation scripting using Python, Bash, Shell and/or Perl experience

Nice To Haves

  • Knowledge of IP networking fundamentals such as BGP, OSPF and other R&S technologies
  • Experience with networking fundamentals including hands-on experience with load balancers, switches, routers, etc.
  • Experience with network, system, or software architecture
  • Knowledge of network design, protocols and troubleshooting
  • Experience in scripting languages such as Perl, Python, or Javascript

Responsibilities

  • Work closely with our automation teams in defining the tools that allow us to scale at higher volume.
  • Lead network projects in the areas of network sustaining engineering, network deployment/implementation, network scaling, technology refresh, best practices application, and/or network optimization.
  • Sustain Amazon Web Services’ next generation networks for significant AWS customers by providing critical network support to diagnose, mitigate impact, and resolve large-scale networking events.
  • Operate and troubleshoot network routing, interconnectivity, platforms, performance, and configurations issues; including necessary low level application interaction, Unix systems, and new age networking software tools.
  • Partner with our broader Network/Infrastructure organization in the areas of network engineering, configurations standards, and tools.
  • Work closely with our Network/Systems/Software Engineering teams to ensure fast, smooth roll-out of new designs and products, as well as assist with deployment and sustaining of networking software tools.
  • Maintain standards across the networking toolset and ensure that we are fully compliant to those standards and policies.
  • Deliver simple, sustainable and repeatable solutions and processes.
  • Create and review documentation and process regarding network. implementation/deployments, recurring issues, new standard operating procedures, knowledge transfer material, etc.
  • Work in a 24x7 team on call rotation, with ability to drive into workplace for critical events/needs.
  • Manage customers during problem resolution and operating efficiently under pressure.
  • Sit at the computer during scheduled work hours with appropriate breaks while maintaining a high level of alertness and attention to detail.
  • Travel to data center/network sites and Amazon/customer offices as needed.

Benefits

  • medical
  • financial
  • other benefits
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