Network Development Associate

Diverge Health • Chicago, IL

11d • $70,000 - $85,000

About The Position

At Diverge Health we are passionate about improving health access and outcomes for those most in need. We partner with primary care providers to improve the engagement and management of their Medicaid patients, offering independent practices with specialized resources and clinical programs to close gaps in care. Our teams work to address medical, social and behavioral patient needs, lowering healthcare costs and improving patient lives. Guided by our core values of humility, continuous learning and feeling the weight, our team is on a mission to strengthen communities from within, unlocking people's ability to live their healthiest lives. We are looking for a Network Development Associate to join our team ! This role is central to ensuring Diverge Health’s network development team has the tools, processes, and insights needed to grow effectively. You’ll play a critical role in supporting the field team, managing leads, and keeping our internal operations running smoothly. As a Central Network Development Associate, you will serve as the backbone of our network development operations. Reporting to the Senior Director of Network Development, you’ll be responsible for managing data, coordinating internal processes, and ensuring our payer leads are well-maintained and actionable. While this role is not out in the field, your work will directly enable our field network development team to succeed.

Requirements

• Bachelor’s degree strongly preferred
• 3–5 years of prior experience in healthcare, value-based care, contracting or contracting support
• Salesforce experience strongly preferred
• Experience working with data (entry, maintenance, reporting, or analysis)
• Proficiency in Microsoft Excel (e.g., sorting, filtering, v-lookups, pivot tables)
• Strong organizational skills and ability to manage competing priorities
• Excellent communication skills, with a proactive and collaborative work style
• Strong attention to detail, accuracy, and follow-through
• Comfortable working in a fast-paced, ambiguous start-up environment

Nice To Haves

• Prior exposure to healthcare or value-based care
• Contracting or contract support experience in any industry
• Experience working at a healthcare start-up or in a fast-paced, high-growth environment

Responsibilities

• Manage and maintain lead data in Salesforce, ensuring accuracy, timeliness, and consistency
• Support the field network development team by monitoring and updating payer leads
• Coordinate with Operations to align on rosters and downstream processes
• Track, clean, and maintain large data sets related to leads, rosters, and payer outreach
• Partner with cross-functional teams (Ops, Payer Account Management, and Network Development) to streamline workflows
• Provide reporting and updates on lead pipeline health, ensuring leadership visibility
• Execute ad-hoc projects to support the central network development function and broader growth initiatives

What This Job Offers

• Job Type: Full-time
• Career Level: Mid Level